Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Very clean dining room, the crew working were so friendly and full of smiles!! This was a refreshing experience and I appreciated their kindness. The wait wasn't long (we got spicy chicken so the wait is expected) but they still apologized anyway. Food was all fresh as well! I can't remember the last time I've had more than lukewarm fries at my local Wendy's. Definitely will pick this one from now on.
I just left Wendy’s. We ordered two Asiago ranch club meals. One with no ranch, no Asiago with home style chicken. The other was no tomato add pickle on a spicy chicken with 5 chocolate chip cookies. They made us wait to order. After we paid they pulled us to wait for our food although there was no one in the line. I asked 3 times if they had 5 chocolate chip cookies they said yes. When they handed me my food I noticed I had 3 chocolate and 2 sugar cookies. I went inside to get my money back. One of the girls acted like she had an attitude and said the person in the back must not have made enough chocolate chip cookies. I told her I want a refund because it was the principal that I was lied to. She told me she couldn’t do a refund but asked if I wanted something else. I told her no and that I wanted my refund. She said I can give the cookies to someone else or throw them away I said okay but left them on the counter. Another woman walked up and asked what was going on. I told her the dilemma she said she would have to see if her manager could do a refund and she never returned to the front counter. I heard someone say in the back well did she return the cookies. I thought that was inappropriate as that is the entire reason why I said I wanted my refund. Then a man approached the counter asking what the dilemma was. After explaining myself for the third time he asked if I would like something else instead and I told him no and just wanted my refund. Again it was the principal that I was lied to. If I had not checked my items I would’ve drove 20 minutes away to get home and find my order was wrong. He went to the back to get my refund. There was another young lady who apologized twice. I thought that was very sweet of her & it felt like she was the only one that cared. You would think spending 36.00 people would have a bit more compassion. When I got home I was highly upset. Our food was extremely old, hard and disgusting. When I opened my sandwich I had way too much ranch drenched on my sandwich and on top of that it was ghost pepper ranch. We ended up throwing away both meals. Very very disappointed and unsatisfied as this was our first meal of the day. I wish Tom Or Miesha still worked there. Maybe there would be better quality food.
Went to 2 wendys sat in line for 15 min at each of them only to get no service. 5 cars left behind me at each location also. Drove past the window, and no one was working, but you could see them inside. It was between. 9:15 and 9:50 PM will not go back to any wendy's
Drew was very accommodating, patient & understanding. We had just come from another Wendy's up the road & Drew got our complete order done despite being alone with 2 other young kids in just minutes!! He deserves a raise for how hard he was working doing food & the window alone!! Thank you, Drew for restoring our faith in Wendy's!!
Dining area sign said it was supposed to be open from 7am to 10 pm but at 1230pm it was still locked. Food was not the typical Wendy's where it's fresh. It was all fried up and cold. French fries and nuggets were cold too. Got a large froaty and it was the same size cup as a small soda. Crazy. And the drive thru speaker was all garbled up and the person couldn't hear each other. Not sure if the owner is cheap at this store or if Wendy's has gone down hill that much. Definitely wouldn't recommend this place. Would recommend gas station food over going here. Save your money.
Waited in the drive thru for at least 10 minutes and never got the chance to order. Meanwhile, multiple people went in and ordered and came out with food. They just forgot about the drive thru. We couldn’t do anything as we were pinned in the line waiting. This Wendy’s is garbage.
Trust me, take the extra 5 min drive to the Erie blvd or park street locations. The Wendy’s on James street is a joke. EASILY the worst Wendy’s in New York State. They consistently stop taking orders after 10 pm, mobile orders only. Even then they will still deny you after placing the order, and then argue with you making stupid remarks such as “we don’t own google” when told they should turn off mobile orders on the kiosk so others don’t make the mistake of coming to this trash location like I did. Food is always cold, and old. Not only is it unsanitary and unsafe but it’s disgusting that this location has been ran like this for months and really should be knocked down. Thank you.
Went and tried out the new salted caramel frosty and it was delicious. It was so good I definitely will be ordering it again.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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