Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
By far the worst Wendy's!!! Covid ended 2 years ago and we still can't get the lobby open? I had to wait in the drive thru for 30 minutes for a pickup order. If I hadn't already paid, would've pulled out like half of the people in front of me. Pathetic!!!
Stopped here on Monday 12/16/2024 evening and they have a sign on the doors and drive thru menu that the location is permanently closed. Lights inside were on and people were inside. What the heck?! Went to Wendy's on Saginaw & Waverly and they had the same signs. Lights on & people inside too. ?????
I placed a mobile order and it was quite large. I chose to pick up via drive thru. I was greeted at the speaker with an uplifting voice stated my name was asked to pull ahead. I reached the window and the young man TJ greeted me again and COMMUNICATED with me that it would be a "little long minute" because the size of the order. He was great I saw him running between the window and front counter helping guests. He was encouraging the BOH staff I mean I WISH I seen this or encountered more food service staff with this young man's ambition who cared enough for the guests to keep then informed! The GM should be proud of this type of customer service TJ deserves a extra special shout out as he reinstated my loss of hope for decent food service staff in today's world!!! 5 stars if I could give more I would!!!!
Completely unenthusiastic employees, lackluster attitude. Seemed awfully inconvenienced to be asked to do her job. Left the mic open in the drive thru while she argued with another customer whose order she messed up. That customer drove away angry for sure. Employee picking at her eyes, touching her face and hair then touching the food. 28 minutes from the time I got in the drive thru line until I had two salads and two drinks. This location needs some managerial attention ASAP.
This place is such a joke lol. Whoever owns it clearly doesn't care about it. The lobby is usually closed and the whole store is closed down sometimes as well. During lunch and dinner periods. Very odd, you can't count on them so i usually just go to the arbys across the street now. When they have the lobby open there is vulgar rap music blaring from the back that overpowers the lobby music lol. Which I really don't care about as much, it's just like why can't this place get there shit together? It's been 4 years since the pandemic, don't you want to get it figured out at some point?
Stopped in at 1518 hours on 7/22/24
Dining room locked, multiple customers turned away including myself. Two guys in dining room see customers but say nothing or acknowledge. Nothing posted on doors. Other people showed up and they let them in to fill out paperwork. Those inside came outside multiple times to smoke what looked like weed. Drive thru still operating. Sorry excuse for a team, lost over $75 sale
Stopped into this location on my lunch hour, I typically don't work in office but today I needed some nuggies (office work, am I right **ugh***??). This location is ALWAYS crazy busy during peak lunch hours M-F and the crew that works this shift are rockstars (I actually think there are like 3ish employees in there, banging all those orders out, I see you guys. I see YOU!!). I say all that, to say this - the lobby was supposed to be closed, but i wandered in because my car doesn't know how to act in Michigan weather and likes to over heat. I was politely informed the lobby was closed during this time but they could help me in the drive thru *eek* A.) I didn't have time to get into the LONG line before needing to be back to work...and B.) My bratty car would definitely overheat waiting. I asked if an exception could be made due to said problematic car and the staff got me on my way with my nuggies and a sugar cookie. This staff member could have been firm and could have made me get in the drive thru line, instead not only did they take my order AND prepare it, they also double checked on me, making sure I was a priority and not a nuisance. Thank you for being kind and helpful when I KNOW you've likely been given every reason NOT to do more than necessary today alone not to mention every other day that you work under staffed.
Staff is standing around inside the lobby looking out windows as we approach the building. They open the door with no sign to let us know that their lobby is closed. It's 2024 and the staff can't figure out how to reopen the lobby. Laughable. People walking around the parking lot with drive thru headsets on and due to the giant line of cars we just ended up going to Arby's where the staff is apparently capable of delivering the bare minimum.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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