Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Went through drive thru this evening and got home to an uncooked burger with a hair wrapped around a jalapeño. Lucky it was the first bite I took and spit it out as soon as I realized it was undercooked. I was offered to go back and get my meal replaced, but I will not be going back.
Stopped by this location after having gone to Kroger. Walked in and right away I noticed the floors were slick. They did have signs out for wet floors. My dad had ordered a coffee on the kiosk but was then told after we placed our order that the coffee machine was down. In my opinion if you are going to use kiosk for people to place their order then it should tell you if they are out of something or unavaible.
Update: Just tried to give them another chance, now a year later, and I asked them for a #1 with extra vegetables. The fries werent even filled and were VERY old and chewy and they barley put any veggies on my burger and what lettuce they did put on it was rotten. NEVER again. This place needs to be shut down.
To start the employee taking orders in the drive thru started taking my order and then asked me to give them a moment, which is fine, but then let me sit there for over 5 minutes and I said hello and they again asked me to give them another moment leaving me again for so long the cars behind me started driving off and all the cars in front of me where gone. Finally got my order taken and the girl working drive thru was so rude and just snatched my card out of my hand and wouldnt even make eye contact. They gave me bags and then asked me to pull up to wait for my salad. They made me wait another 10 minutes while i counted 9 cars get their food and drive past me, just for a salad! When i got home, and i should have known better, i had ordered a chicken pretzel bacon pub meal, they gave me the beef bacon pub, and this is the second time i have tried odering the chicken one and they gave me beef. They clearly dont know the difference between chicken and beef! Now i have tried to call the store twice and no one will answer the phone there. I am very frusted because their food is not cheap and they continue to give terrible service! I will be contacting corperate as well.
I have currently been the only one sitting in the drive of for more than 30 minutes. They have the doors locked and one guy working the drive through who just keeps saying people are coming. I have 4 kids and no food for a $57 dollar order. Then they tell me they do not have French fries. You have got to be out of your mind. Someone investigate this.
Order is usually wrong, food is cold, and employees act like you are putting them
Out by coming to eat there. I love Wendy’s, but this location is an embarrassment.
I would leave 0 stars if I could. Sat at the speaker for 10-15m with nobody asking to take my order and saying hello several times with no response and a line of 5-6 cars behind me I pull around to the window for them to tell me they weren't aware anyone was at the speaker because my Tahoe is "too high" .... never heard that before and after explaining we've been sitting at the speaker and trying to place our order the manager comes to the window to just argue again they didn't know we were there. Obviously that has already been understood and asked if we could just place our order now at the window we were told we have to go around and wait in line again after we've already been In like 15-20m from sitting and the speaker and explaining this at window. Your customer service skills are non-existent and yall should work on your management skills as well. Pathetic.
Worst Wendy’s I have ever been too. If the entire place is empty and there is absolutely no one in the drive through other then me, there should be absolutely no reason for me to be sitting at the pick up window for 10min, not only waiting in my food but even for anyone to come take my payment or at least hand me my drink. I ended up leaving cause otherwise I would have been late for my appointment. This isn’t the first time this happened. Y’all need to pick up your speed cause this is ridiculous:
In my 40 years of living this was literally the worst experience at a Wendy's I've ever had. 40 minutes in the drive thru, the inside is closed so no customers there. They were out of things, forgot part of my order, and when I went inside they were all circled up laughing and telling stories. Then I got my fries which were forgotten from a guy who was obviously high, only to find them burned beyond edible. Do better Wendy's! Take pride in your company! Better yet hire me as your store manager and I'll double your business!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:30 AM |
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| Tuesday | 06:00 AM - 12:30 AM |
| Wednesday | 06:00 AM - 12:30 AM |
| Thursday | 06:00 AM - 12:30 AM |
| Friday | 06:00 AM - 12:30 AM |
| Saturday | 06:00 AM - 12:30 AM |
| Sunday | 07:30 AM - 12:30 AM |
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