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Wendy's

+1 513-904-6998
3994 Red Bank Rd, Cincinnati, OH 45227 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Just had to share this experience from today.
I know it is a fast food restaurant and nobody really thinks twice about what's going on in line waiting to order or get their food. Today, I saw an older woman have to open her door to order her food at the microphone and it was a struggle for her to say the least. She was not able to project her voice all that well in order for the employee on the other end to hear her. While waiting for the woman to order, I was able to overhear the employee. To say the least, she was one of the most patient and supportive people that could have been working at that drive through window. More than a handful of times she had to repeat herself for the woman and she kept politely asking the woman ordering to repeat what she wanted just to be sure she was right.
After the order was placed, I was asked to wait for around 3 minutes for the older woman to open her door yet again to pay for her food and grab it. It was just over 20 degrees outside today during all of this and I have to say I do not think every fast food location would have been able to handle this situation with as much heart as these employees did today.
Again, I know it's a longer review, and it is just a Wendy's... But they did a heck of a job and it made a rather unfortunate day have a very happy turn to it.
This has to be the worst food I’ve had in a long time. Undercooked fries, burnt chicken sandwich, the employee seemed high, freezing inside. Hard pass.
First time going to this location and I wont go back. Entire staff was outside smoking weed, forgot half my order, didnt give me the frosty coupon book even though I paid for it, and was overall just insanely rude. They damn near threw the food through my window and then slammed the door shut. I dont expect 5 star service because its Wendys. I dont blame them if they dont enjoy their job because its customer service. Not many people enjoy customer service. However, I was done wrong for no reason and that was just uncalled for.
Awful service at this location. People in the morning are unfriendly and service is so slow that multiple times I’ve had to leave without my order as I sit for 5+ minutes with no line movement. It takes forever to get thru a couple of cars which defeats the purpose of fast food when you have to get to work.
The longer your food sits the colder it gets, I think that the cashier that took my order could have been a little more enthusiastic and it was actually an employee who ignored a customer as she was addressing him and another worker was texting as orders were being made. I'm just saying just now be careful where you eat.
The drive-through attendant is very nice. But whoever is making the order can never seem to get my order right. My sandwiches always wrong, and today’s sandwich was greasy on the outside of the wrapper to such a degree that I had to wipe it down with a napkin after it got on my clothes. Very frustrating. And when I aspirin, Arnold Palmer, iced tea and lemonade, I get charged extra. And it is almost always all lemonade with just a little bit of iced tea. Which is wrong.!!!
Probably the worst Wendy's I've ever been in. Order-taker/cashier was unfriendly, Ice machine was empty. Some of the drinks were empty. No straws or lids at drink station, which was filthy. Fries were under-cooked. I'll admit there was heavy rain the day I was there, but the floor was extremely slippery and didn't seem to have been mopped for a while. All-in-all, not pleasant
Please make sure the teenagers you have working your night shift are actually doing their jobs. Leaving customers CLUELESS as to what is taking so long and even after taking forever still getting the order wrong. All the food was just THROWN in the bag and the entirely wrong sauces for every single meal. You can tell fries we're places in the box by hand by the way they look shoved wrong in the box and they're all OLD

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 01:00 AM
Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM

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