Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This is a very poor location. The cashier that took the order was very unprofessional and was upset that he was told “Thank you sir” after we ordered at the drive thru. When my husband and I got to the window he was very rude and said he was not a male. He is a transgender that looks like a man and his voice sounds like a male. We have no problem with what he chooses to identify as. Yet the way he approached us was unprofessional and I can tell that this attitude has been allowed and his manager Tameka stated he does this all the time and it never caused a problem. Well today his attitude was a big problem and the way he cussed and yelled was unacceptable. Do not go to this location horrible customer service from the employee and his manager. Wendy’s please do better. We have never experienced this type of service and we have been around the world to many Wendy’s and this is by far the worst we have encountered.
First of all if you don't like to work or you are unhappy. Better not work in this kind of business. The staff at this branch is so rude and unprofessional. Is it really that difficult to be nice and give a good customer service? Why hire this people who are so unhappy doing their job. Everytime at the checkout the person there is always rude. When you ask for a bag or anything as if you are making her life miserable. Wendy's you can do better. Train your people to be good and be sure the food they serve is clean.
I ordered a mobile order here and sat in the drive through for 15 minutes while they continued to make it, then when it was done they said they couldn’t hand it to me at the drive through and told me to come inside and I said can’t you just give it to me at the drive through since I’ve been waiting here? She looked me into the eyes and said no that’s not my problem if you want it come inside and closed the window on me. When I got inside I discovered they gave my order away and had to remake mine making me wait an additional 20 minutes inside. I would not come here.
I ate inside last night me and my granddaughter ...service was great the food came out fast and hot!! And they were working hard!! Keep up the good work!! Delicious!!
This Wendy’s is not terrible but it’s definitely a bad location… they are always out of food the last 2-3 hours before they close. I also keep reading on FB and from friends about the happy meal Wendy’s has now. And the lady at this location told me they don’t have no freaking happy meals and that she wished people would stop freaking asking about it. I asked a second time to someone else that works there and they acted the same way. I think this location does not do the happy meals and is not happy that people ask about them …
Terrible service! I went at 9:10am, there were 2 customers, myself and 1 in front of me. The young lady at the speaker was giving me attitude, and when I got to the window they gave me attitude when I tried to scan my wife's QR code in the app. They basically threw the food at us like we were an inconvenience. Absolutely terrible. I was going to leave a review at the Wendy's website but they didn't give us a receipt and slammed the window when I was trying to ask for one.
They seriously had the bathroom door locked up tight. The kiddos really needed to use the bathroom. I like to use the bathroom first and clean up. We had to wait for someone to unlock the bathroom doors. One woman waited near 15 minutes and she tried to get the attention of the workers several times.
Then there was an issue with a supervisor being very rude to a customer who I felt asked simple questions about her gift card. Anyway, I will avoid this Wendy's and just go across the street to McDonald's if needed ever again.
This place just needs to shutdown and close their doors. The business they do run is non existent. I unfortunately had the displeasure of sitting for over an hour on a DoorDash order that I was forced to just cancel the order. Literally nobody was in the drive-thru. 2 trains went by while I was still waiting on my food. So I know I was sitting there for far too long. When a train goes by there is no way they are busy because the road is so congested that people can’t get into the parking lot. Therefore no excuse for the horrendous kitchen that couldn’t get food out. If there is no manager or General Manager that will come out and sort out the issues in the store or actually hire people that want to work then just do everyone a favor and go out of business instead of putting on a front that you guys sell food.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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