Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I had the pleasure of being served by Gloria during my recent visit to Wendy’s, and I must say, her customer service was exceptional! From the moment I stepped up to the counter, she greeted me with a warm smile and a friendly demeanor that instantly made me feel welcome.
Gloria was not only incredibly kind but also very conversational, making the entire experience more personal and enjoyable. She took my order with precision and care, ensuring that every detail was right, and even took the time to recommend a few items from the menu that I might like. It’s clear that she takes pride in her work and genuinely cares about the customers she serves.
Her positive attitude and professionalism made such a difference, turning what could have been a quick, routine visit into a memorable one. It's rare to find someone who goes above and beyond, but Gloria exemplified exactly what excellent customer service should be. I sincerely hope Wendy's recognizes what a gem they have in her!
I had an online order to this location for pickup at the drive thru. I pulled up to the window after I told them my name and they told me to pull up to them informing me that my order wasn’t in their system. I showed them a receipt proving that my food was payed for and ordered to their location within 15 minutes of the time I pulled up with a date and everything. They told me they can’t do anything and told me to pull away. Real life scammers.
Very long wait both to order and get food (one lady cancelled her order after 20 minutes because she didn't have time to wait another 20); refused to give receipt; got order wrong (gave fries we didn't order and omitted Frostys we did order); ketchup dispensers were both empty. Bad service even for Wendy's (which is a pretty low bar (grandkids' eating choice, not mine)).
Your customer service skills are very necessary. When a customer comes inside to pickup a mobile order someone should be at the counter to assist them.
The customer shouldn’t have to wait 6 minutes for you to walk up nonchalantly as if you aren’t working.
If I have to wait even 2 minutes at your counter again I will take pictures and post them online. Respectfully
We were the only car in line and it took 25 minutes to receive an order with 2 breakfast meals plus a side. The first item was a breakfast burrito. We typically like these, but today the bacon tasted as though it had gone bad. It was not edible. The second breakfast item we ordered was a biscuit but instead we received French toast sticks. And lastly we ordered the Cinnabon pull apart bread. It was so tough you couldn’t “pull apart.” It had clearly been sitting out for a while and reheated to death. Very disappointing.
The lady at the counter told us to basically shut up and yelled at us to slow down when we ordered. Though I would not have any problem talking slower for her she said it in a rude and harsh tone that made me upset but overall was an ok experience
I had a 60 biggie bags order for our nonprofit that gives food to the homeless in DC, and they did phenomenal with it. Sujan and Carlos were a huge help!! Thank you.
5/5 is an understatement of how good this is.
one of the best burgers I've tried
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:30 AM |
|---|---|
| Tuesday | 06:30 AM - 12:30 AM |
| Wednesday | 06:30 AM - 12:30 AM |
| Thursday | 06:30 AM - 12:30 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 12:30 AM |
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