Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
Best WLM Reviews
DO NOT ORDER FROM HERE!!!! I have had multiple bad experiences with this Wendy's although the last one was the end and I will never be back to this location. I had ordered jr bacon cheeseburger biggie bags and a baconator through the app. When I got there they said they had no bacon but they told me if I wanted to cancel the order I could and "Just order somewhere else" which after being told this, I cancelled and ordered from Rockside location (which is a good Wendy's). They still charged me for my order and I contacted Wendy's through the app. They gave me a ticket number and told me someone would contact me to refund. It has been three days and I am still fighting with them to refund the money for an order they never made and I never received. I haven't heard from anyone at the 3995 store even with following up multiple times on the app. They keep telling me someone will be in touch on the app and they never contact me. The Broadview location literally told me to cancel and go somewhere else since they couldn't fulfill my order and are now hiding from me not wanting to refund. Now I have been charged twice for the same order and cannot get my money back. So, I feel like this location stole from me. I have had other issues here with items missing or really rude drive through workers. So, I will never be going to this Wendy's (Broadview Rd 3995) again. I've been to bad Wendy's before but this is the worst one I have ever been too. I usually don't write reviews or complain about small things, but everything at the Broadview location is unacceptable. Lesson learned
This Wendy’s is an overall poorly running place. First and foremost, I live close by, and I’m not lazy, so I like to walk. Can’t walk to this one, it’s always closed. Secondly, lazy workers and the food was cold. Thirdly, at a friend house, she ordered some food and nothing was right. Not even close to what we ordered. Just close the place down and put a chick fil a. Or an insomnia cookies. Either one will do better.
Started to go through the drive through, half of the menu was still breakfast. Went in to see the full menu, the floor in front of the counter was so sticky that my shoes were audibly sticking to the floor. Half of the drinks were unavailable. When I got my food I tried a fry and they were soggy so I asked for new fries and was net with a sarcastic I just pulled those idk how they could be old. But new ones will be up in 20 seconds. I left without the new fry and just won't come to this nasty location again. I should've just went to tacobell next door. And it smelled like the grease trap was backed up.
If zero stars was an option, that's what this place would get. I ordered food online for my co-workers and I, chose the inside pick up option. When I arrived the doors were locked, so I got in the Drive-Thru line that was about three cars deep. Approximately 15 minutes later, I pull up to be told that they had none of the food in my order, except one drink. I was then told I needed to go on the app to get my refund. I was unable to do that, so I called the customer service number. I was told that a case had to be put in and my card would be credited. 2 weeks later still no credit , called back and put in another request for refund. 2 more weeks another call just to be told that that location is a franchise and I'd have to contact the regional manager for that location. However the corporate office gave me a mobile app credit, so I'm not bothering with trying to play phone tag to let the manager know they are running a complete trash hole.
I live a few blocks away. I'm a Wendy's guy, but this is one to avoid. In the 3 years I've lived here, I have been to this Wendy's maybe 10 times.
The reason it took me a while to go there the first time is that the parking lot is almost always empty and the store doors are almost always locked. It looks closed 90% of the time.
Rarely is the dining room open. Drive through is slow. Why does it take almost 10 minutes to order a single beverage and get it handed to you when no one is in line?
Simple: Every time I go this Wendy's , employees are outside smoking by the drive through sign.
Every. Single. Time.
I've tried to order food a few times only to be told, "We're in the middle of a shift change so it'll be ten minutes," or the "Please give me a few moments" that turns into minutes.
And during these shift changes or the need for a few moments, again, two to three employees outside smoking.
Since I live nearby, I drive by every day, and almost every time, no matter what time it is, employees are outside smoking. Rarely do I see cars in line. When I do, it's unknown how long they wait for their order to be taken.
How can this place stay in business when the dining room is almost never open, drive through times are beyond normally long with no vehicles in front of me, and the shift changes taking 10 minutes?
I have to drive across Parma to get Wendy's when the mood strikes because this "convenient location" seems to be staffed by chain smokers and has a LOT of lengthy shift changes.
I tried to give a 5 stars from the back of the receipt. I came through on 8/13/24 at 1:58pm. The staff here is incredible. All employees are so pleasant. It is so clean and good atmosphere. I recommend this location out of many others around the area. 10/10.
AVOID!! Ordered 3 jr bacons and nuggets. The top buns were hard as a rock and burgers cold. Nuggets also were cold. And it was a ten minute wait with one car in front in the drive thru. What a terrible location.
I was on a trip and stop too get a bit too eat,the drive-through and inside was empty. The employees were in the back hanging out doing nothing. It took about five minutes before someone came to the front to assist me. this is the worst Wendy’s in the state of Ohio. counters were sticky. The floors were dirty,looked like drywall all over the floor. I went to get a strawberry fountain drink and it was just water so I got fruit punch and I don’t even think that they change their juice bags for the machine. I went across the street to eat my food as soon as I got done eating my sandwich my stomach immediately started to bubble.amusing eat at this one if you gotta drive a little farther that will be your best bet to save yourself from getting sick obviously all the employees including the manager does not care. They are just there to get their paycheck.please don’t go there they need to be closed. Manager needs to be fired for allowing this.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
How to go there