Wendy's Info
Amenities
Service options
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
We pulled up at the drive through and wanted to check out the menu as we’re not familiar with the menu, the lady seemed annoyed and impatient with us. We asked for sweet tea with one of the meal and ranch, she put Sprite and No sauce. I understand people have bad days, but we were so nice and were really uncomfortable with her attitude at the window. She handed us two sprite and we tried giving back one of the sprite for a sweet tea. She stated she couldn’t take it back which was fine, but we still want the sweet tea. Again, she seemed very annoyed that she had to pour a cup of sweet tea. As we were pulling away from the window, I noticed a brown ( looks like mold) thing floating in the drinks. This is so upsetting. I had to get out and bring the sweet tea back in for a refund. I cannot trust ordering from this place. A very bad first time experience.
You could not get any worse!! Took 4x, that’s right, 4x to get our order right. The first we asked for no cheese on two items. Waited over 15min to get the order and both items had cheese. Took them back and they said “Well, we don’t do special orders with no cheese.” Really? So after talking, they redid the order. This time, only one burger patty on what was supposed to be a double bacon. Took it back. Again, only one burger on a double. Finally got our order after 35min. We would have left, but kept thinking this couldn’t be happening and surely they will get it right. What a joke. And look at the pictures of what we ended up with. That’s supposed to be a chicken wrap and a bacon burger. You have one job …
If you're hoping for a quick stop, SKIP IT. It took 25 minutes to place and receive 3 orders. All we wanted was to use the restroom, and it took 15 minutes to be let in. The prices listed on the menu are not the prices charged (false advertising - which is actually illegal). The manager completely ignored the person working at register when I asked 3 times to be let into the bathroom. They had to void an (unpaid, unfinished) order using written paperwork... and the floor was very slimy/slippery. At least the potatoes were hot...
Wendy's used to be good, but NOT any more!
NO STRAWS for weeks!!!
NO RECEIPTS!!!
NO smiling employees who know what customer service is!!!
Long lines, wait times over 30 minutes, for what???
We will NOT be back! Might as well shut down the Wendy's on the Parks Hwy because it will soon be closing because of terrible customer service!
Asked to speak to the Manager. Waste of time! She did not care. No reason why they have been out of straws for weeks. No reason for the printer not working. No reason on why their employee turnover is so high!
Any place else in the valley is better than Wendy's!
The only reason to go to Wendy's is if your blood pressure is down and your heart doctor tells you to get your BP up!!!!
They shouldn't even get one star, My family and I just went there and it was horrible. That's not even the sad part, the sad part is they can't even get your orders right and I wasn't the only one there complaining and trying to get my oder fixed. Also the veteran that was there they where even mean to him. We went through the drive through and we didn't even get the receipt, that's not even the worse part. I had to go in and get mine and my man's sandwiches, that took forever. My man went back in because they messed up on it again and even made him pay for it again. My children's meals where horrible too. I realized they didn't get all their food either, but I wasn't going g to pay for it again when I paid for it the first time. They need help and we will not go there again and everyone we know won't either.
Help!! I've been in line 30 minutes, it's not moving, they put up a fence to keep you trapped in line so you can't change your mind about being willingly robbed after being UNWILLINGLY held hostage. This is not a joke. Do not come to this place unless you have a dead battery and need to let your car run for an hour or unless you are like me and want to be willingly robbed for a spicy chicken sandwich
I love Wendy’s, I have even managed a Wendy’s. So sad to see this chain go in the toilet. The location in Wasilla is always out of something, takes like 30 min or more for an order. This is the worst Wendy’s I have ever been to and I have been enjoying Wendy’s for decades. Please just let me take over the store ????. Too bad so many businesses do not take better care of the employees which in turn creates great customer interaction’s!
They randomly shut down early with no rhyme or reason. This Wendy's has a history of terrible service but closing 2 hours early when you're one of the few food options in town with no exolaination is too much and I can't help but think the workers just didn't want to work because they refused to offer an explanation also
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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