Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
A employee was being rude while I went through the drive-thru and denied my order,
A large woman was very quick in denying my order which was a 5 dollar biggie bag I proceed to ask why and she throughly ignored me. I personally think she should be terminated quickly and shouldn't work in a establishment like a Wendy's again. On the contrary the McDonald's across the street fulfilled my desire for a lil bite. Go to McDonald's instead it's more worth it.
Just wanted to give a review and tell you that this is the best Wendy's in the area. Wendy's is my place to go and I quit going to the one in Oak Ridge because well if you've ever been there you know why
This Wendy's is clean my food was fresh in the young man that worked the counter I think his name was alex? I hope that's right? He has the best customer service attitude I've ever seen at a Wendy's.
I called and spoke to a manager tonight and was told they do NOT offer refunds. I am staying at a hotel and did not receive straws, salad dressing, spoons, forks, etc. The hotel only has spoons. I explained to said manager that I will now have to come back and get or have to go to a store to purchase items just to eat my meal. Since they are not offering a refund I informed that I will be disputing with my bank and will be leaving a negative review. The manager told me that, that was fine. I asked for the manager’s name and he hung up the phone on me. I will also be reporting to corporate office.
I love Wendy's, but I have discovered that not all Wendy's are created equal. The one here on Merchants drive is a poor excuse. Food was mediocre. Service was terrible and drink machine was mostly unavailable. Asked for unsweet tea and got a warm glass of tea, no ice. Poor attitude was what I encountered.
Couldn't get my order correct because they don't understand English enough. Told her three times what I wanted and still didn't understand. Called another woman up and she kept giving me the stink eye and still couldn't get order right. Need to either train your employees to speak better English or put someone else in their. Sorry
Very sketchy location. Drug addicted zombies everywhere in the parking lot, hanging out in the flowerbeds and even saw 2 asleep in the front patio area. In addition to the sketchy location, no one there speaks good English and can not understand anything I say. I ended up just driving off and will not return. It’s really nasty!
Just went in today and manager was in a bad mood, wouldn't give her name and decided not to serve me. Get better staff. I get it you suck at your job but don't take it out on us. Won't get here again or i'm sure they'll spit in your food.
I just call 1,000 times no answer ..I order a Chilli cheese fries ???? and got a cold order of fries with a pound of nothing but sandwich cheese on them ..smh I work for my money not to just get what they got.. sad must been on meth wish I could leave picture..
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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