Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
I wanted to share my recent experience at the Wendy's located at 1719 Eastwood Rd, Wilmington, NC, after catching a show of *Wicked*. We stopped by for a quick dinner for the kids, but unfortunately, it was quite disappointing.
First, they got our order wrong, which was frustrating enough. On top of that, the lettuce on our sandwiches was brown and rotten, and the nuggets were cold. To make matters worse, I found a piece of plastic on my chicken sandwich! The sandwich itself was hard as a rock—clearly old and overcooked.
Additionally, I was shocked to see how filthy the inside of the location was. It really makes me question how this place passes health inspections. Wendy's should be ashamed of this standard!
I believe it's important for fast food establishments to maintain quality and cleanliness, especially when families are looking for a quick meal. I hope this feedback can help improve their service and food quality for future patrons.
Thanks for reading, and let's hope for better experiences ahead! ????✨
As a travel RN, I don't eat fast food much but was starving last night. Order was correct, didn't wait long. Reason for bad rating was my burger/fries were cold. Just got off work and just wanted something to eat! Never again and I blame myself for not reading the recent reviews beforehand!!
BITE OUT OF MY BURGER!!! I picked up my Wendy’s order on the app from behind the counter with the sticker on the bag, when I got home and pulled my meal out I discovered there was a bite taken out of my burger. I called them and they said call the corporate number, corporate said they need to investigate my refund…. This Wendy’s is the worst.
I recently stopped by this Wendy’s for lunch, hoping to enjoy the quality food and service I remember. Unfortunately, it fell short. Wendy’s has always been a favorite fast food spot for me, known for its quality burgers, but this particular location seems to have lost its touch, especially since the pandemic. The cashier was friendly and helpful, which was appreciated, but the rest of the staff seemed unmotivated, almost as if they’d rather be anywhere else. Their attitude gave the whole place a sluggish, uninviting feel.
One of the biggest disappointments was the Coke Freestyle machine – it was out of almost every flavor at 11:00 a.m., well before the usual lunch rush. This lack of preparation felt like a sign of poor management or staff disinterest. As for the dining area, it wasn’t exactly dirty, but it also wasn’t as clean as I’d expect, especially at that early hour. Given how many other options there are nearby, I left feeling like this Wendy’s just wasn’t worth it. While I wouldn’t completely rule out coming back someday, it’s unlikely I’ll be returning anytime soon.
After going in and using the restroom I placed a mobile order from the parking lot and picked it up through the drive-thru. Everyone was very friendly and even greeted me when I walked in. The food was ready for me at the drive-thru window. They got the order correct and I could tell the sandwich was made with care not just sloppily thrown together. I had a very good experience here!
Was told they were on a 30 minute break at 1145 at the drive thru.
I went in (doors unlocked) and they said that inside was closed and the drive thru was open.
Went back thru the drive thru and waited 25 minutes to be met by a very aggressive woman. Obviously hates her job and takes it out on everyone else.
Three other cars waiting for food in front of me.
Just trash employees.
Management needs to do they're job.
I am not usually one to complain, but whoever they have working, the drive-through should not be working in customer service! They were not friendly at all over the intercom and then did not say a word to me while I gave him my card or handing me my food. I looked in my bag to make sure my sauce was there, and it was no. Sure enough He opened the window just to hand me two giant handfuls of ketchup, and still didn’t say a word. I assume they’re shortstaffed if they’re hiring people that have no customer service skills and are working in customer service…. Meanwhile I’m pretty sure it was the Manager standing beside him watching all of it and not saying a word…I will not be back and will not refer anyone to this Wendy’s !
This is the worst Wendy's experience I’ve ever had. And I really love Wendy’s but this one has never been good. Every time I go I hope it’s going to taste like the one in my hometown but it never does.
Today went and the customer service was awful the way he spoke even forgot what I got and just handed me a burger. It was pretty obvious he was high or drunk. Finally when he remembered all of the food after I told him what I got. Then when I got home and tried the food, the chicken sandwich was hard as a rock. It hurt my tooth to bite into it, and everything was cold. The soda was supposed to be a Sprite, but it tasted like carbonated water. This is By far the worst Wendy’s experience I’ve ever had.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
How to go there