Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I went tonight on my way home and I had a gentleman named Will give me my order and to be so real it was THE BEST customer service I have EVER received at Wendy’s in my Entire Life at any Wendy’s I’ve Ever been to, hands down. I genuinely have never had a person at Wendy’s look at me let alone be as absolutely pleasant and wonderful as Will was. Not sure his role but he deserves the best because he’s truly your greatest asset right now. Absolutely amazing experience.
It’s a nice building, but everyone there hates their job and is miserable. The service sucks. No one responds to you when you say thank you politely. The portions are also so low it is laughable. They gave me a tablespoon of cheese and bacon on my loaded fries and one slice of bacon on my baconator. No one answers the phone either, and I want my money back.
I go to Wendy’s at least 3-4 times a week. I use my rewards and offers often. Just tried to used my reward points about 5 min ago, I have over 900 points but the employee refused to let me use my points and offers because their scanner was not working. He said they are not allowed to manually put it in. They lost my business. It is not my fault as a customer that their equipment is not working. I left my $30 of food at the window. They would rather lose business and now have sitting/ waste food, than honor my reward points.
Placed mobile order sitting in Publix. Took may 3 minutes to.work around to parking spot at Wendy's. About 5 minutes had past by that time. Went to counter, gave them my order pickup number. Lead girl stated they didnt see that order. I explained details and she finally found it in another printer where it had been ignored. Another couple of minutes gone by. I stood there watching others picking up their orders way after I had already placed mine. The lead server ignored me for another 10 minutes while I waited and waited. No smile, no sorry for the wait, no free drink or fry while I continued to wait. I finally had had enough and asked if they intended to get my order anytime today. I was told the chicken had just been dropped and would be up shortly and fresh. Why did it takeover 15 minutes to cook my two chicken patties on an order placed over 15 minutes earlier? When all said and done I received my two Classic Chicken sandwiches ordered, with nothing to account for all the time wasted waiting on an simple order. Turning to walk out I had wasted right at 20 minutes from order time right outside in the parking lot to receiving my food at the counter. Totally unacceptable!!!!the MOD should have offered an apology, free drink or something for such poor customer service.
Every single time I come here they get my order wrong and forget my sauce . . Not to mention on numerous occasions I have asked for a drink with no ice and they still decide to give me ice so when I get back in line to tell them that I asked for no ice they take my drink , give me attitude , pour out the ice , and refuse to fill up the drink to the top which is wrong because I paid for a large so I am entitled to a large amount of lemonade. I wanted a large drink . I did not want a drink that was 80% liquid and 20% ice. Even when I informed them of their mistake they poured out the ice and gave me back the drink not full but instead with 80% liquid and 20% air .
Went thru the drive thru and had a great experience with the guy at the checkout but I ordered a 4 for 4 and saucy nuggets meal for my 2 kids and I was missing the nuggets and fries for my 4yr old who was very sad tried calling to go get the order that was missing and the phone doesn't work...very very disappointing and a huge inconvenience.
Stopped by while running around for work. Got the honey chicken biscuit with a Cinnabon and milk to hold me over. The biscuit was really good, crispy, and tasty. The Cinnabon had a tocluch too much frosting, so I took most of it off, but it was good. ($7.6)
Pretty sure my brother and I got sick from this place ate the same thing and both of us were up all night sick
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 02:00 AM |
|---|---|
| Tuesday | 06:00 AM - 02:00 AM |
| Wednesday | 06:00 AM - 02:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 02:00 AM |
| Saturday | 06:00 AM - 02:00 AM |
| Sunday | 06:00 AM - 02:00 AM |
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