Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Picked up a mobile order. Two Caesar salads with chicken, baked potatoes with cheese, sour crème and chives and two sweet teas. They were out of sweet tea.. the salad was ridiculously skimpy! And one potato barely had any cheese at all even though I paid extra for it.. wish I would have take a pic of the potato before I added the sour cream. Will do to the Wendy’s on Independence Blvd from now on…
No salads, no wraps, no apple slices, no change.... Couldn't even make a decent kids cheeseburger, received this small rectangle like thing instead. Sad excuse for a burger. Cost of food did not = to what we got or tasted. Very disappointed.
Don't recommend going to this Mint Hill location.
Awful for 10+ years. Have stopped 3 times in a year and twice no one was working at 8pm. The one time I did get an order, I had to "pull forward" and wait. Waited 10 minutes and nothing. No one was in line either. Backed up and they told me they had given my food to the car after me. I wish they would shape up or close. Literally any late night fast food resturaunt would do really well here.
I often come here despite the service being pretty awful. The staff never talks with you or says sorry or thank you but I can accept that. My orders are usually accurate, but they're always out of items (I've still never been able to try spicy chicken nuggets). They always give you ice cream or Frosties first and you end up waiting a long time for your food. So I don't recommend getting anything cold. It'll be melted by the time you get your food. The good side of this terrible service is that the place is always empty. So that's nice.
This last time I went though is just a "bridge too far" for me. I made a mobile order, and a friendly I'm guessing pre-recorded voice at the drive thru asks me if I would like to use the mobile app for an order. I respond I already used it and have a mobile order. A different voice chimes in and in typical fashion just says "Window 2". I drive up to window 2 and get the silent treatment again with the most efficient use of words possible. Well, the Frosties are made first as usual and set to the side. At least they didn't make me keep them in my hot car this time. The food eventually comes, Frosties now Melties. They don't ask me if I need a carrier, and hand me all three at the same time, lids partially on, me thinking, "Oh man, one of these is gonna slip." I fill all my available cupholders and take my food. I think I got everything, but you don't get verification here. You hope for the best and drive. I slowly pull out and hear a tap on my car. I back up. I thought ah caring service, they forgot to give me something and are giving it to me now. Nope. They tell me they put a chicken sandwich in my bag by mistake and want it back. This staff member was nice though, they apologized, so I was happy, handed it back, and told them not to worry about it. I drive about 30 seconds away and think, well I better check to make sure I got everything. Ugg, I'm missing a triple burger, and those aint cheap, so I now gotta drive back. I also ordered a Baconator with just bacon. I figured since I'm looking everything over, I'll check to make sure there are no condiments on it because otherwise I know the kid won't eat it. Whew, it is plain. Wait, too plain. There's no bacon on the BACONator. Huh? Okay, well we'll go back in and get this fixed up. No big deal. I explain the missing triple and no bacon on the Baconator. The worker seems confused with the Baconator, and tells me she needs to look at it. She stands back there a while looking it over and then asks "So you want me to put bacon on it?" I'm like, umm yeah I'd like bacon on the BACONator. They piece together the triple and pull apart the now solidified cheese of the Baconator to inject bacon. As I watch, the manager fumbles frosty mix all over the machine. The kicker though is no one is wearing gloves and just handling everything barehanded. I'd even be okay with this if it was just the chef, but the cashier was making my triple and she handles the money and everything from all the customers. Only a little risk of a virus or two I figure, I'll eat it anyway. This meal cost 40 bucks and that is not cheap food. I take everything back home. It's a short drive, but of course everything is cold as usual. I go to microwave and then realize even the triple I went back for is messed up. For one, it's all sorts of ugly, the patties made it half way onto the buns, onions and ketchup non-existent, and interestingly only has top buns. I remember one of the workers holding a bottom as they chatted. Guess that's where it went. Not sure why I was deserving of two top buns instead of a top and bottom. I'll take it as a compliment. I do wish it had onions and ketchup though. The kids Baconator while not that bad is a bit torn up from the prying of the hardened cheese buns to add bacon and the wife's single would have been okay if it was wrapped up. Fries were tasty but stale. Hopefully they were from today. The Frosties will now harden up in the Fridge overnight for enjoyment tomorrow. Cheers.
The worst. Food is usually wrong and I just went today on a Saturday at 3:00pm and got told they’re closed for “shift change”. Never heard of such a thing and I worked in fast food forever ago. So ridiculous.
I stopped at this Wendy’s to use the bathroom and I’m glad that’s it. When I entered the parking lot I noticed how deserted it was almost didn’t look open. When I went in to use the restroom there was an employee next to me in the stall already. When she was done using it she literally flushed and walked right out the bathroom! That’s DISGUSTING!! Going to serve people FOOD with dirty nasty hands ???? especially is NOT it. I’ll never return here I was actually shocked a little. Do better because it’s too much crap going around as it is so somebody needs more training.
This is the second time this week, I tried ordering breakfast on DoorDash. Yesterday, Wendy’s did not confirm the order, so I ended up canceling it. Today, it was confirmed and I had two Dashers try to pick up the order. The second Dasher messaged me saying she was trying to get the employee’s attention, but they would not come to the drive thru window and the lobby was closed. I contacted DoorDash to have the ordered canceled. If you’re not going to take breakfast orders, don’t advise breakfast on DoorDash.
I am very disappointed with the service I received this morning at 8:30. I made an online order and went through drive thru to pick up my order. None of the employees informed me that I was short one item which was the croissant breakfast sandwich nor did they give me a refund. When I drove away I decided to look at my bag and notice they did not give me my croissant sandwich so I decided to go back to ask about it. The employee told me they didn’t have any more croissants so they weren’t able to make it for me. I am not happy with Wendy’s employees at all. This is the second Wendy’s I’ve been to where their employees aren’t taught to have integrity or respect. I will never support Wendy’s ever again.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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