Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Terrible service, terrible everything, especially the customer service. My office placed an order and due to their mistake, it seems they gave the food to a delivery man. The manager named Barbara, instead of solving the problem, doubted that we were right. I will NEVER go back to that place.
Hands down the WORST Wendy’s in Miami. They always “don’t have” something, whether it’s a soda flavor or a type of sauce. The nuggets & fries are always cold. Then they have the nerve to have a “you can only order Large” rule after about 11pm even though I wanted a side salad, they forced me to get a regular salad because of this stupid rule. I only come here because it’s 2 minutes away from my house but I rather take my business elsewhere. It’s always something with this location.
Horrible customer service experience. The Manager Daniel was a complete nightmare not only did I have to wait in the drive thru for 20 minutes to pick up my mobile order only to be told to back up behind the yellow pole after finally getting to the window. Once, I pull back up to the window I'm handed half of my order. I let the young lady know my order is incomplete, she tells the Manager Daniel he advises for me to pull up and wait cause he has other customers. I beg his pardon! I've been waiting long enough not to get the correct order? I ask the Manager then for his name he refuses and starts being very argumentative. Very unbecoming of someone in a Management position. I asked immediately ask for my money back after the confrontation. I will not tolerate disrespect or rudeness when I'm spending my money. I will patronize another business. Terrible customer service from a Manager totally unprofessional and unacceptable. How can you lead or set a bar for your employees? Wendy's please do better.
I must give a shout out to Manager Barbara at this Wendy’s. There was an error in a charge and let me tell you the moment she was contacted she exemplified leadership with the way she handled the situation. She was apologetic and quick to resolve. I also noticed how kind and respectful she was to her staff!! Big up Barbara, you’re the best I’ve seen at this location. Keep up the good work!!
Considering I own stock in this company, this location needs some serious management crack down. Your employee was rolling weed in the dining room. Standing water in the bathroom. Letting drug addicts use the bathroom for drugs. Someone call the health department
Went the a lil after 1am, the Hispanic looking female at the window taking my order was so rude! She took my payment and slam the window closed without giving me a receipt. Even the skinny funny looking dread head giving my food was rude. I will never come this location again cause that was not called for. They are ghetto and rude I’m actually scared to eat my food. My fries are cold and there is this huge lettuce piece that doesn’t seem edible
Management and employees needs to be reevaluated asap!. Went to this location with not a long line and was waiting at the Entercom for about 15min before ordering. Then when reach to pay for my food, I had to reverse back and forth at the pay window and to top it off my food was disgusting. Looks like someone eat piece and the whole burger rapping is grease and sloppy.????????
I give it one star, because this restaurant is awful. Attn managers and Wendy’s executives, this place really needs a fix. Always closed, and drive thru does not move at all. No coordination or teamwork here. !!!
Please do something, we do not like the restaurant to be closed one day because of these issues. We really enjoy the convenience and location of this restaurant.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 03:00 AM |
|---|---|
| Tuesday | 06:30 AM - 03:00 AM |
| Wednesday | 06:30 AM - 03:00 AM |
| Thursday | 06:30 AM - 03:00 AM |
| Friday | 06:30 AM - 03:00 AM |
| Saturday | 06:30 AM - 03:00 AM |
| Sunday | 06:30 AM - 03:00 AM |
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