Wendy's Info
Amenities
Service options
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
So first the lobby is closed which was more inconvenient when they forgot some of the food and we had to go through the line again to get the food we paid for which is taking so long I have time to write this entire review and now we finally get the food and they forgot our sauce. The Fry's were old and the burger was crushed. My lettuce wrapped burger was pretty good but that's about it.
Just had to wait in line for at least half an hour. It wouldn’t be so bad if I hadn’t seen the employees talking to each other and ignoring their work and customers. The food also wasn’t good. The cheese wasn’t even melted and the bread was soggy. The fries were also soggy (didn’t know that was possible) and the food was cold. The bathrooms didn’t have any toilet paper or paper towels. I was reading reviews too and noticed that not a single one had been replied too. The complaints were all from various times and somehow the restaurant still failed to take them into consideration. Mistakes happen but so does fixing those mistakes.
Atmosphere is because the customers were not All very friendly or understanding. There were only 3 employees working due to short staff. They had many cars in drive thru and also people inside. They were working their tails off and all they got from most customers was rudeness and attitude . Show some kindness people. They are doing the best they can if it's not fast enough for you. PLEASE DUE fill out an application and jump in.
Absolutely awful! They took 30 minutes to make our order, no joke. One of the items was a salad. The manager had a smoke break while we were waiting. No one was actually working behind the counter, just moving dipping sauces around. This was all during peak dinner hours.
I would give negative stars if I could. After waiting for cold food and being talked down to by a very rude manager who unfortunately didn't have a name tag I will never give this company another dime of my money. Horrible, horrible experience. I would recommend any food establishment other than Wendy's in Ponderay! Don't waste your money!
Sat in drive-thru for 40 minutes, had ordered 2 lemonades with our meals. When we got to the window she said they were out of lemonade, so we got Cokes instead, but she still charged us $1 extra for lemonade which we didn't get. She said no refund since manager was not there. Also found 0 napkins. After 40 minutes! I will have to say pass next time.
Staff seemed rushed and basically tossed our food at us. Quality of food was ok, but the fries were all over the bag and they put the burgers under the chili, squishing it a bit.
Tommy taking my order was great and patient! I was flustered and he helped explain the menu! Didn’t catch the guy who handed me the food but he was also friendly and professional.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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