Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The food was hot and fresh and came fast. But as a paying customer, I think it’s ridiculous that I was only able to place two orders at a time and they literally made me drive back around in the drive-through even though there was nobody else there to place my third order. I used to work for Wendy’s and that was never a thing. Why am I not able to place three orders at once? I will just go to the school craft Wendy’s next time because they wouldn’t do me like that. Thank you for the fresh food and speedy service though!
Wendy's,
I am writing to formally address a deeply troubling experience I had at your 4301 Centre Ave Portage MI Location on 10/26/2024
During my visit, I was harassed both in the drive-thru and inside the store. An employee ( who says her name is Amanda which I'm sure is not true as she did not have a name tag on) not only refused to provide my order and the missing items but also threatened to call the police when I sought assistance. Her aggressive demeanor made me fear for my safety. Instead of helping me, she stated she would report me simply for asking for help and told me never to return.
This unacceptable treatment is both shocking and distressing. I believe that all customers deserve to be treated with respect and professionalism, and my experience was a clear violation of that standard.
I am requesting a full refund for my order, as well as a thorough investigation into this incident to ensure it does not happen to others in the future.
Thank you for your attention to this serious matter
My entire meal was undercooked including the cookie which was raw. The coke was flat and had no taste. I’ve never had a bad meal here, but today was my unlucky day. Kids are running the place into the ground. Where is management? The girl at the drive thru window has no customer service skills at all. Just a really bad experience overall.
Food was good but unfortunately they didn’t put condiments on or in the bag for my hamburger (I ordered it on a lettuce wrap) and they forgot my fries and then they gave me fries that were hot ish but not salted. I had to make like 3 change requests before getting my food as ordered and still wasn’t as ordered in the end but was still fine. I usually have good experiences at Wendy’s but I was a little disappointed today. The workers weren’t mean or anything.. but I don’t think they were paying attention to detail
Got food poisoning on Oct 26 2024. Around 2:00pm I ordered bbq nuggets combo meal. only thing I ate that day. Started getting sick at night. Spent 3 days sick. Never going back.
Just picked up an order for doordash about an hour ago bags were sealed drinks for ready I verified that everything was there with the person behind the counter and deliver the order it turns out that there was an item missing because of that item being missing the customer filed a complaint against doordash and because of that complaint and trying to work it out with doordash I have lost nearly an hour worth of work and I'm being put on a hold or I can't get any work for the foreseeable future this is all because of what Wendy's did so I'm recommending nobody pick up doordash from Wendy's at this point anymore if they can't verify their food it's not a simple mistake it's a life-changing incident I have a family to feed and I don't know how I'm going to do that now
I’ve been meaning to write a review the last two times I have been here. I always go through the drive through cause I don’t care to sit inside. The service has been excellent. Staff are friendly and accommodating. The food is always hot and ready to go. When the line was starting to get longer they opened up the first window to help with service. I’ve never had to wait over 5 minutes. The nicest Wendy’s in portage????
This place is run very incompetently. First time I went, the meal took nearly a half hour through the drive through. This time they took my order, and didn't confirm it or even tell me the price, just telling me to pull forward. Of course, they gave me something completely different from what I ordered. Avoid this Wendy's and go to the one on Westnedge.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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