Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Nugs and fries never disappoint. The fries were the star of the show- hot and fresh. Plus the employees are MVPs for giving us a reasonable number of sauces for 20 nuggets. Top tier fast food!
I'll say this Wendy's surprised me. I've held the belief that there is no good Wendy's left in Louisville for awhile. Sometimes you get lucky at the Bardstown Rd location, but anything near Preston Hwy is a total bust. This location still has the old building, complete with the sunroom. It is well maintained despite this fact, because the place was very clean, the drink machine worked, and the bathrooms weren't terrible either. Food quality was just right. Burgers were the best you could get, fries were fresh, and nuggets fresh, too. Only thing this location would benefit from is more staff. The drive thru takes priority, so if you go inside to eat you will wait a little longer.
The man who took our order (who was also the cashier) was very combative. Myself, my boyfriend, and his kids went to get lunch. Initially it was your standard wendys experience until we got to the window. The guy told us one price at the speaker and when we rolled up we gave him exact change only to be asked for about 10 dollars more than he first stated. This wouldn't be an issue except for the fact my partner and I were both beyond certain of what he initially said. His reasoning was he had us down for two orders. Never once did we say anything about wanting to split the order, nor did he say anything about a 2nd order when telling us what we owed. When my boyfriend voiced his frustration the guy got animated and was very rude. It was such an uncomfortable situation. After we forked over the extra money he asked for three more dollars on top of that which absolutely floored my boyfriend. His explanation as to why he needed THAT money was a bunch of barely understandable nonsense. When all was said and done he shoved our bag in the car and slammed his window. This was the worst drive through experience I've ever had and that's really saying something. If my boyfriend was giving off karen vibes I could understand the actions but for all intensive purposes we were VERY reasonable.. especially given he asked for about 15 more than the original total with an explanation that made virtually no sense. That guy needs to do a refresher on his math and people skills because damn...
It was late and I was hungry. Their reviews said the service was good and the food comes out hot and fresh and they didn't disappoint.
This place is absolute trash. Figured I would try again but nope lazy employees should all be fired. Opened at 10am came through at 11:30 doors still locked employees standing around on their phones. This location needs closed
Food was ok, but unfortunately, there were crawling and dead roaches spotted in the dining area. I tossed the food and left.
After waiting in line thru 7 cars we were told it would be 30 minutes till they could serve us because their COMPUTER was DOWN. They were very polite about it. In the past, we've been repeatedly told that they were OUT Of Salads in the afternoon and evenings. The owner of this location is loosing a lot of business by not keeping enough stock on hand and possibly the employees aren't willing to make more salads. I want to buy from Wendy's but how can we do business when the products aren't available? Hopefully the Franchise Owner will see this review and see to making the needed changes, real soon. The employees also need to stop all of the playing around as well as disputes while serving the customers.
Needed some detail given to cleaning as most fast food restaurants do these days. Fast service. Employees were friendly and attentive to my order. Nuggets were Luke warm, burger and fries were hot
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:30 AM |
|---|---|
| Tuesday | 06:00 AM - 12:30 AM |
| Wednesday | 06:00 AM - 12:30 AM |
| Thursday | 06:00 AM - 12:30 AM |
| Friday | 06:00 AM - 12:30 AM |
| Saturday | 06:00 AM - 12:30 AM |
| Sunday | 07:30 AM - 12:30 AM |
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