Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Accessibility
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Crowd
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Family-friendly
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Best WLM Reviews
Almost all fast food chains are based on a business model of being able to hire cheap workers. UBI was supposed to make that model work better, but the opposite has occurred. Both this Wendy's and the KFC by our home have had to shut down multiple times because they could not get people to work there. Apparently, the results of this social engineering experiment are so unexpected that the Wendy's app continues to take mobile orders for stores that have no workers. You drive to Wendy's to pick up the food you paid for, and get only a sign.
Had a craving for a spicy chicken. Stopped by, little extra wait while I waited for them to cook up a fresh and hot spicy. Everyone was so nice and apologized for the wait. Great workers food was excellent.
This Wendy’s is the worst Wendy’s I have ever been to. Truthfully I have only been able to eat there once out of the 5 times I have tried to go. They are always closed for random reasons. Showed up yesterday at 4pm and the sign covering the mic on the drive through said, sorry we are closed. We drove up and there was only a couple people in there cleaning up. I have always gone middle of the day and they have always been closed.
Even the one time I was able to eat there the fries were old and the nuggets were closed.
This franchise owner needs to be removed. If you can not manage your franchise better than this, you do not deserve a franchise.
Went through the drive thru to see four workers off to the side on the curb smoking, they slowly walked inside. Very unprofessional and gross.
I have gone to this Wendy's several times per month since I moved nearby about 10 years ago. Typically the service is great, particularly during busy times. However, the Sunday crew is always extremely difficult to deal with. Grumpy attitudes, Improper work attire, vaping near customers, cold fries, incorrect orders that they are unwilling to fix, the list goes on. I am extremely disappointed in service and food quality I received from the crew the works at this location today, and this is not the first time I have had these issues with this same crew.
This Wendy's is Always slow , always messing up orders no matter if your order is small or big. Sometimes they are randomly closed. Almost every time the say they can only take cash after waiting in line at the drive through. I understand if you was almost closed but during the day it's not even late it's 3:45pm on a Monday... This Wendy's needs help or get shut down.
Original person who took my order was quick and professional. Shortly after a second person began their shift. After a long initial wait an order that came in two after mine was filled. After an additional wait I requested status on what we were waiting on and was told "pretty much everything". This employee had spent several minutes essentially playing around with others, touching people, then food, without wearing a mask properly or exercising particularly good hygeine. At this point I requested a supervisor for the purpose of a refund. Supervisor was quick and issued the refund. However, as I began to walk out I noticed I had been shorted on the refund. I believe this to have been an honest mistake but it took several minutes to get the supervisor back to the counter to correct it. During which time other customers had to return to the counter for incorrectly filled orders. This was a wholly frustrating experience for two combo meals.
We had to wait a few minutes for someone to come up front. Then the register wouldn't work so we had to wait for them to switch. It took about 8 minutes before we could order. Our order was wrong, our cashier in broken English didn't want to exchange our food without a receipt, but she didn't give us one because the register was out of paper. Reluctantly my wife was able to get a little customer service while the shift manager had more important things to do than accommodate paying customers.
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