Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I work across the street and frequent here often. The staff is amazing and is always giving it their best. As a result I always receive AMAZING customer service.
Does this location even want to continue to do business? Do the employees really want a job? It's obvious they don't care and are only there for a paycheck... but if they continue operating the way they are, nobody will have a job there.
This is not even edible (burger pictured). It should not have even been served, not even in their day old meat Chili.
Usually there is at least one item missing, but this time it was thought and quality that lacked. Absolutely the worst burger I have ever gotten, and that says a lot.
Wendy's at East Ridge has officially lost my business, and since we, a family of 5, came here at least twice a week, this is really going to add up. And I'm not even worried about the 5 orders of cold fries.
Absolutely pathetic and it's obvious nobody cares.
Our cashier, Destiny, a delightful young lady, displayed kindness towards us, particularly our children. She conducted herself with sweetness, politeness, and professionalism—
Our visit took a distressing turn when the manager on duty, Joy, began berating Destiny in a manner akin to a drill sergeant, right in front of a queue of waiting customers. This public display of aggression was not only shocking but also highly unprofessional.
To compound matters, the incomplete order exacerbated the inconvenience for everyone in the lobby, as we were compelled to wait an additional 20 minutes. Our concerns over the blatant mistreatment of an employee further delayed the completion of our orders.
While my wife had forewarned me about potential issues with their service, we were relieved to find no discrepancies in our food. The only problem we encountered was the food, which had already been prepared, left sitting on the side for the entire duration of our extended wait.
We would not recommend this location to anyone as long as this manger is in charge of this store.
Destiny deserves ⭐️⭐️⭐️⭐️⭐️
The Weaver from Atlanta ♥️
A few weeks ago we ordered a double cheeseburgers two of them with fries. The one double cheeseburger we received was just delicious but my husband and I had to split it because although we paid for two we only got one. We were staying at a nearby hotel at the time and did not want to go back and complain. This time we stayed at the same nearby Hotel went back to this Wendy's because the burger was so good last time and ordered two cheeseburgers with fries. They were terrible. The cheeseburgers were cold the cheese wasn't even melted and the french fries were just plain wimpy. Will not be visiting this Wendy's again.
Just went through the drive thru and as soon as the employee opened the window the smell of marijuana bombard from the inside of the restaurant into our vehicle. That’s not what I ordered at all. Not Cool at all Wendy’s I don’t believe Mr Dave Thomas would approve
Loud in the back and took to long with my card possibly writing down my info. Food took about 10-15 minutes and even after I received my food they forgot two fries. The lemonade tastes a bit off and I am avid Wendys consumer so I know what good Wendys taste like. Shut this place down!!!
10-8-24 about 630 pm.
Ordered my food , got the second window and asked if the food had pickles on it, was told yes and kindly asked if they could remove said pickles. They took the burger back and acted as if they took the pickles off and handed it back to me. Needless to say the pickles are still there and I am allergic. Your job isn’t hard, and is unfathomable that you would waste your energy pretending to do something, rather than doing it. Not everyone asks people to remove condiments just because they don’t like them, keep that in mind. Pooooor service.
7 April 2024 @ approximately 1730 my family stopped at this location and upon waiting in line witnessed a young man working the fry station without gloves on. He was taking the fries off the fry station with his bare hands dropping them in the serving tray. He was taking fries out of the serving tray rubbing them on the metal part of the station (as to maybe be wiping salt to the fry) then placing them back in the serving area where he would box fries. The young man would fill the fryer basket and pat the uncooked fries with his bare hands into the fry basket.
I immediately brought this to the manager on duty attention as she stood in drive-thru. With much attitude she stated “ he is not required to wear gloves on the fry station that is his only job”. I stated “ That is unsanitary, as he could wipe his nose, his butt or anything and touch food. I find that hard to believe that is Wendy’s policy”. The manager stated “ I am the manager I know the policy, look I am doing the best I can”.
I am insulted that this manager would say with a straight face that Wendy’s allows this unsanitary behavior. This definitely questions what other unsanitary things this manager allows to transpire at this location.
I would strongly suggest whomever owns this location do an immediate health and welfare and/or the board of health and this manager be retrained if retained by establishment.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 11:00 PM |
|---|---|
| Tuesday | 06:00 AM - 11:00 PM |
| Wednesday | 06:00 AM - 11:00 PM |
| Thursday | 06:00 AM - 11:00 PM |
| Friday | 06:00 AM - 11:00 PM |
| Saturday | 06:00 AM - 11:00 PM |
| Sunday | 07:00 AM - 11:00 PM |
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