Wendy's Info
Amenities
Service options
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Outdoor seating
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This place use to be a lot better. But now, when you go its like the people who work there. Really don't care about doing their jobs correctly. They seem to always be out of multiple things. That they should have plenty of. But they workers don't really care about the customers. So they don't care to make sure they have plenty of certain items that they should have. We just went tonight, and saw someone who was Packaging food. Was wiping his sweat off his forehead over our food. With his bare hands and with no gloves on or anything. It was pretty disgusting. Our frostys that were ordered. Were not made correctly. All the flavoring was at the bottom of the cup. And was not mixed into the ice cream at all what so ever. That was pretty disappointing. Beacuse I've never received a frosty. Where the flavoring wasn't all mixed in together. The lady dumped the flavoring in the bottom of the cup put the ice cream on top. And gave it to us like that. We had to mix it together to get the flavoring alt throughout. It was definitely a very disappointing trip there. And we hadn't been there in a long time prior to coming tonight either. Will probably not be back any time soon.
If you care about service quality, you don’t want to come here. I’ve made around 2 dozen visits here over the last 6ish months, and boy do I regret it. You ask for specific items, like for example today when I went to pick up a drink before work, and I reiterated what I wanted twice, once when I originally ordered, and the next after they asked if that’s all I wanted. I ordered a Diet Coke no ice, 1 item, simple enough? Not for these people, when I pulled up to the window they gave me my straw and throughout the interaction from speaker to in person the drive thru clerk made it seem like I was impeding on her day as if she didn’t sign up for a job where she would take orders and serve food or beverage. With all of this in mind, the staff, cleanliness (from what I could see from in my car) and service is horrendous and I will no longer be giving this Wendy’s my business.
I never thought I'd write a review like this on a drive-through, but it amazes me how bad the service is and how bad the food is. From ordering our food to receiving it, they did everything in their power to ruin it.
It starts when I ask for a spicy chicken sandwich with ranch. And the man repeats back "ok so no tomato" and I said "i want tomato, just not the meal." To which he promptly responds with "oh so now you want tomato. "
Next, when we get to the payment window my wife asks if it's possible we could add a strawberry lemonade. Some how this is the world's biggest ask because they roll their eyes and snatch the card out my wife's hand.
Lastly, when we get out food, we only receive half the order and so we wait at the window for the rest. (A baconator burger) lady opens the window confused and annoyed and asks "yes can we help you?" When we tell her we're waiting for the burger she closes it and tells her coworkers about it. The window is closed but we're still able to see and hear the attitude in the kitchen. At this point my wife and I are confused. We've worked in the food industry so we understand the stress. But not once were we difficult. Even when we get burger the disrespect continues. Not to mention this is how we got our strawberry lemonade. Look I'm not picky, it's fast food but seriously? I strongly urge people to avoid this spot if possible as this is not the first time we've been treated this way.
Very easy access off of I65 at the Lebanon exit. Not very crowded, good menu options for a burger house. But the wonderful ???? staff that operates the place is the selling point. Very friendly, easy to interact with and very helpful in trying to figure out the customer options with the high tech drink selection dispenser. I had not seen so choices of cream soda before. Comfortable atmosphere, felt safe and secure and very pleasant. One of my favorite places to stop along I65. Gas station ⛽ right ✅ there if your car needs refueling also.
Just want I needed on a cold wet day hot chill! Traffic was bad so I stopped for food. Thanks to the all women staff for theirs kindness!
I'm being generous with 2 stars. Every time the order is either incorrect or just plain gross. Last time they gave me chili without meat. This time, the fries were overcooked or the oil needed changed. The day manager has a short temper and can't run the place. Today she was mad because the pop machine out in the lobby had something wrong with it. Everyone complained and asked for drinks from the back. She got mad. Then said they were almost out of pop because the truck didn't come until later in the day. She was getting short with customers and kinda rude. We decided today we won't be back. They can't get it right. Don't waste your time.
Lot was poorly maintained, and they got my order wrong. I had went to this same wendy's a few months ago and they close at 11. I was there at 10:30 saw people inside yet nobody would help me and they locked the door.
Ordered a bacon egg and cheese biscuit and got sausage, then ordered a salted caramel frosty and the lady at the window tried handing me a coffee??? I said I ordered a frosty, she looked at me like I was the worst person, fixed it with not a word but death stares lol. Get off the cigs because your voice does not help the drive thru mic
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
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