Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I am not big on Wendy's.. in all honesty I only eat the breakfast. Which is always made amazing!(I do love a good Cobb Salad though) I've only had one mess up coming to this location, but even then it was promptly fixed. Customer service at this location is beyond lacking! No smiles when you pull up, no kind demeanor at all. These employees seem to despise their jobs so much that they can't even crack a smile or give kind words. Great food BAD SERVICE!
I Received My Order Today On 10/15 And It Was The Worst. Everything In My Bag Was Cold...Not Even Close To Warm. Then The Employees Can't Seem To Get A Simple Order Correct. Or Hand Out Fresh Food. Who Wants To Order Food That's Not Fresh! PLEASE Do Better! So Gross!
So I stopped in to get a burger and fries. The worst burger I ever had. Fries were cold. Only half full. Workers inside were loud. Yelling cussing. Couldn't even eat it it was so hard. 8.00 waisted. Won't be going there again.
Went on a day they opened at 6:30 and we got there at 6:38. Nobody answered the drive through for a couple minutes, so we went to the window and they noticed us and opened the window. We asked if they were open, they said "we're not open yet" in a quite rude manner. We politely said "but you open at 6:30?" Which was rudely met with "but we aren't ready yet". No sort of apology or remorse, not a hint of customer service politeness.
Pulled in the drive thru at 8:46pm and all I was welcomed with was, order when your ready. As I placed my order all she kept saying was ok..ok..ok. Then told me my total without repeating it or saying thank you. What’s wrong with a little customer service. I will not be back. I would rather drive to Columbia City where they at least speak like they don’t hate their job. I get it people get tired but it’s still your job to keep customers coming back.
The food here is really good but while i was waiting for my food i saw one of your employees raising her voice and being mean to one of the your other employees. I get that it’s stressful and thats valid but dont go taking out your anger on employees (that are clearly trying their hardest, im assuming they havent been there for a while) especially in front of customers. Thats a huge turn off. Smh ????♂️
Unless you have a half an hour to wait for fopd do NOTgo. I just waited 3 min to wait for 1 car to move in drive thru, waited another 2 min at the speaker after they said our moment, jist to be informed it'll be a bit longer because of a shift change.... it was 11:55am so you can't serve a customer at lunch due to shift change??? I've been in retail 16years and would never consider such a thing...
Thank goodness I'm moving out of warsaw so i can find a wendys that will assist their customers instead of making them wait several minutes at the speaker...
I don't know the young ladies name that was working the drive thru on 8/17/2024 but she was the friendliest staff member I've seen in a long time anywhere especially wendys. Most of the staff members are rude and not friendly at all but this young lady was so welcoming and deserves to be recognized.. keep up the good work young lady.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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