Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
Love to find debris in my food…..
reporting to health department as well.
This Wendy's is terrible. The drive through takes forever and if you dare go inside it smells like they mopped the floor with wet vomit water. The last time I went the food was hot and correct, but 9 out of 10 times there's a problem with the order.
Usually this place is okay at best , but twice I asked for a medium and I still get charged for a large. I shouldn't have to pay the price for a large if I don't want to drink a liter of soda. When I asked in person at the drive thru I felt like I was blown off.
This has got to be some of the absolute worst service in the Wendy’s franchise, especially at night! The employees purposely do not take orders and when they do, their attitudes reek of anger, annoyance and frustration. If the staffing is the issue, then do your best to hire help, but despite me living barely 10 minutes away from this location, I’d still rather drive into Huntsville and go to the one on university simply because their service and attendance is way better. I personally wish they’d shut this location down. This company is losing tons of money simply because you have people on the clock that don’t want to work. Unbelievable!
By far some of the worst service I've had at a local fast food. Waited over 30 mins for food. Employees have bad attitudes. Personal bags left on food counters. No eta or apology on speed of service. Counted more than 5 cars just leave out of frustration. Listen to your co workers when they say this is the worst fast food on Madison Blvd.
Most night it's a disaster.
Big line and no one gets helped.
Used to love Wendy's but now it's just no worth a minute do most of time I already spend waiting 20 to 40 minutes.
Desperately need to fix drive thru times. My self and other patrons shouldn't 5 minutes just to place an order. And thats with 2 or less cars. That nite shift needs to be retrained or cleared out.
A few minutes ago we ordered a large unsweet tea via the drive-thru lane for $3.15. What was handed to me was anything but tea... it was the color of apple juice or very dark urine. Of course it was neither; however, the lady at the window who handed my husband the tea told us that's how their unsweet tea looks. I explained the Wendy's in Athens nor on County Line Rd. are that weak in appearance. This got no response from her or here manager who was standing right beside her.
The manager did not offer any input to concur/nonconcur with her or correct the problem. We asked for a refund and immediately drove to the Wendy's on County Line Road and actually received tea!! A tea the color of tea, whether sweet or unsweet!
I am not sure when NOT adding sugar lightens the color of the tea?!? Please stop treating us, your customers, like imbeciles or waste our time to explain away an obvious problem with quality, training and attention to detail.
Send someone over to County Line Road to learn how to make proper tea, it's really not that hard!
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 10:00 PM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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