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Wendy's

+1 985-231-0860
2200 Florida St, Mandeville, LA 70448 United States of America
Open Today: 06:00 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

Sunday morning 9am, I was the only customer, waited for the manager to hand count single coins for the register, waited a good 5 minutes.. gave up and left. A competently run operation should be ready to serve instantly under these conditions. Seems the morning mgt is woefully lacking. Another morning they could not operate because the manager just quit.
The owner better get on top of this operation NOW. THIS PLACE SUCKS!!
7 PM and place was empty. Counter clerk was friendly and professional. After that it all went downhill. Wendy's promotes Hot and Juicy - our combo meals were warm, not hot, and meat had been overcooked. Will not return.
Went in for a $5 biggie bag. The restraint was completely empty, The drive thru was empty yet I still had to sit at the counter for 10 min before I just walked out. They acknowledged i was there and just kept doing who knows what. One person who I'm assuming is the manager was showing the drive thru employee something on her phone and all 5 ft from the counter. I see why we can't raise minimum wage when employees can't even do the bare minimum.
So this Wendy's used to kind of be a mess but I don't know; the last year or so that we've been going through the drive-thru, I've never had any sort of problem. The staff is always polite, they've always gotten our orders correct.
Got two Kristy Kollab meals, and didn’t get my pineapple frosties. Didn’t get a receipt in my bag either, so I can’t go back and get my frosties.
DO NOT COME HERE. Food took forever. LITERALLY took 50 minutes because they gave it to someone else and didn’t tell us. We used the drive through but they told us to come inside anyways. It wasn’t even busy but everyone was pulled aside to wait for their food. Poorly trained employees.
I ordered and paid via Wendy’s app. The app states to pull up to the drive-thru and provide my name but in the app it states Order Name: “my initials.mobile.” I tell the drive-thru speaker that I have a mobile order and provide my first name. The employee states that he “we do not have your mobile order.” I tell him my Order Name in the app and he states “Sir, we do not have a mobile order for you!” I try to confirm the Wendy’s address with him of this location but he decides to go mute on me and leaves me sitting at the drive-thru. Finally he tells me “just pull around!” I am now frustrated by his perceived attitude and lack of professional communication. I then wait several minutes for the 2 cars in front of me and finally reach his window. I show the screen of my phone with my mobile order details. He states “I found your order as an inside order pickup.” I tell him I did not select an inside pickup on the app and I showed him my phone again with instructions to pull up to the drive-thru. He continues to disagree with me. I told him that I was right twice and he was wrong twice. He tells me “I’m not trying to be right!” He does not look for a solution but instead wants to argue and have an attitude with a paying customer. His lack of professionalism and inability to make it right was astonishing. The female manager(?) in a different uniform came by the window and I asked her “why does he have an attitude.” She shrugged her shoulders and said “I don’t know, what’s your order?” Again, no one wants to properly communicate or make the customer feel valued. I finally received my order after an extended wait without a thank you or any appreciation from the staff. My iced coffee was UN-drinkable. Disgusting! It was not right so I tossed it out. I don't know what ingredients or additives he used but it was not consumable.
I am requesting a full refund and an apology from this location. This was an unacceptable experience, wait time, attitude and terrible product.
Consistent always check your if you on the go don't get MAD if don't

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 12:00 AM
Tuesday 06:00 AM - 12:00 AM
Wednesday 06:00 AM - 12:00 AM
Thursday 06:00 AM - 12:00 AM
Friday 06:00 AM - 01:00 AM
Saturday 06:00 AM - 01:00 AM
Sunday 06:00 AM - 12:00 AM

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