Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I did an app order thinking there was no way they could mess up an order that I specifically type in and they just have to read but lo and behold. They forgot three items and when I had to travel 25 minutes back to receive these items that I paid for I was not Treated with kindness, and when I asked what could be done about my time, wasted due to their mistake, the manager lied to me and told me my items have been upsized when they in fact had not been and said there was nothing she could do for my waste of time although it was their mistake. Go to this location if you want your order to be guaranteed wrong because I have never receive a correct order and I will not be returning
Tonight the speaker isn’t working in the drive thru and the staff are not doing anything about it. They wrote a sign on brown paper in a black pen. The line was in the street and not one of the 3 staff grouped by the window thought to go wave customers forward to the window or even use a permanent marker or use the computer. I mentioned to the older woman at the window and she just stared at me like I was glass. I drove to this location to avoid this specific staff member and she just happened to be at this location during a time they needed a good customer service representative. I didn’t even get my beverage because she gave me toxic energy like she would spit in it because I requested my receipt. Which if I go by the “Host” her name is Todd but I’m pretty sure that’s not her name. I’m definitely not letting this go because it was older people and kids in cars just waiting.
Disappointing experience.
The good: the manager took our order, he was swift and professional. Our food was hot, fresh, and tasty, on par with what you expect from Wendy's.
The bad: the fountain machines were out of most drink options and there was no ice. No one told us about this when we ordered, nor offered to fill our cups from behind the counter with ice or drinks. This was disappointing. Our chicken sandwiches were on the drier side, but still tasted good, just texturally not right.
The ugly: the ice machines for both fountains were broken and leaking water into the restaurant, causing large puddles of standing water in the condiment area, my shoes got soaked. There were wet floor signs, but not enough. The floors were simultaneously sticky and greasy, the unoccupied tables were dirty and covered in crumbs. The store was clearly understaffed during this lunch rush so everyone was focussed on assembling meals. There was no one left to mop or wipe tables. It felt disgusting. Piles of trash bags were in the back of the kitchen area and the condiments area was overflowing with trash. Some of the furniture was broken.
All told: good, fast and fresh food, hard working and swift staff but poor sanitation and maintenance ruined the experience overall.
In the morning there’s a group of OLDER and RUDE people. If you’re going for breakfast I highly recommend you don’t go to this location. The service was so rude and horrible I was highly confused. Then I asked for a Sausage biscuit! And was given simply a SAUSAGE BISCUIT. It was insane.
Save your money……I was trying to grab something quick for my entire family, waited in line for 30 minutes, and then greeted with nothing but rude comments from staff while trying to order. If you bring anything up to the manager, he will just chuckle.
I stopped by on my way home and ordered a salad. The description is kind of small to read it. I dont eat meat anymore and didnt see it has chicken on it. Wasnt greeted at the first window. I let them know when i received it i dont eat meat. He had a different salad made. I seen theres blue cheese on it,i dont like blue cheese,nor can i do moldy cheese.But didnt want them to remake again so i just took it home. I paid 9 bucks for lettuce and cranberries and a few apple pieces cut up. What a waste of money
You can't beat the prices and the food is great. You can get five small frosties for a Dollar coupons how do you beat that. I truly enjoy it there
Very disrespectful employees. Practically yelled at us while we ordered. Threw my sandwiches together. Part of the late night crew. After ordering a Pretzel pub BURGER, I received chicken. Very upset with the services at this location. Will be calling in the morning as well. Never had to leave this poor of a review for a restaurant.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 05:30 AM - 02:00 AM |
|---|---|
| Tuesday | 05:30 AM - 02:00 AM |
| Wednesday | 05:30 AM - 02:00 AM |
| Thursday | 05:30 AM - 02:00 AM |
| Friday | 05:30 AM - 02:00 AM |
| Saturday | 05:30 AM - 02:00 AM |
| Sunday | 05:30 AM - 12:00 AM |
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