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Wendy's

+1 256-534-3214
2800 Memorial Pkwy SW, Huntsville, AL 35801 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Went in today and ordered the chicken ranch wrap. The chicken was dry and the lettuce had an off flavor. It was a new item on the menu, so I chalked it up to bad luck.
I was still nearby this location, so within 30 minutes of my original order I went through the drive thru again and asked "Hey my wrap wasn't good, could I swap it out for something else like a chicken sandwich?" I handed them the food bag with the wrap still in it, only a couple bites taken out of it, and my receipt.
I'm given a confused look by the young woman working the drive thru, who takes the bag and the receipt back. A few moments later a man comes to the window and tells me he had "just made it" and I explain that it still tasted off. Before I can finish my sentence I'm told to pull forward to wait, which I do.
Then I wait 15-20 minutes. Not technically a long time, but a long time to wait for just a chicken sandwich while you watch car after car behind you getting served quickly.
Eventually it is brought out to me by the same man, who was already turned around walking away before I could finish saying "Thanks."
Anyways here is the chicken sandwich they decided to replace the wrap with. It looks like they cut of parts of it to make it smaller.
Upon entering the location i heard a loud inappropriate discussion/language between a couple of the coworkers right at the front counter. I proceed to place order when they decided to help at the front counter. I arrived at 1030 which is the start of lunch. There is no reason at the start of lunch that I should have received cold food. Fries hard and some burnt not salted. I wish I would have gotten the lady name that was cursing as well as provided terrible customer service. This was the worst I've received and I've had other days were out as bad but not this bad. The employees I've heard on more than one occasion complaining about working and being there. FYI if they don't want to work and provide great customer service. Let them go find work somewhere else.
Rude manager, filthy floors by fountain drinks and registers. Garbage not taken out. Man ahead of me ordered online, paid, could not get the order at window, had to come in and prove he made order and paid for it, waited for 20 minutes for his order. Manager called him a liar about paying for it before and making the order in his phone. Unprofessional and rude. Only other car for an hour was a silver truck. Three people in over an hour midday? That's a failing business and easy to understand why.
No matter how many times I've come to this Wendy's, I'm astounded that they always get my order wrong. I have a dairy allergy. Every time I order, I order it without cheese, and every time there is cheese on my sandwich. If you have a dietary restriction that causes you to make special changes to your food, do not go here.
My mother ordered a burger from here yesterday evening. After taking a bite, she looked down and saw that the inside of the burger was raw. I usually would not complain about fastfood as I'm in the food service industry as well, but I draw the line at unsafe food practices.
Everytime i come to this drive thru, they always manage to get something wrong with my order. Doesnt matter if you tell them to give you something or leave something out, they dont listen to you. The times ive gone its either the same male or female cashier and they have a bad attitude. One time they gave me my meal with nothing else, no utensils or napkins, no sauces i specifically ask for. Either the manager is incompetent and hires anyone, or is just never there.
Burger was practically charcoal, $1.50 for one half piece of bacon, 25 minutes to get to the order speaker , for burnt burgers and a cold order of fries,
Also, I know it was busy and the employees were friendly, but quality food please.
Went to drive thru.... Cashier very rude. I ordered a sausage gravy biscuit, potato wedges and a side of gravy. I checked my order before I left the parking lot. I got a plain biscuit. A piece of sausage and a very small side of gravy. I went back thru the drive thru and told them that's not what I ordered. Cashier stated that they gave it that way because they don't put sausage in their gravy. I was like ok well could I at least have gravy in my biscuit. I was told to pull around. The woman handed me a biscuit with maybe....maybe 2 tablespoons of gravy on it. I live less than 1 mile from this store. When I got home..... EVERYTHING was cold. The gravy that I did get was like they had just taken it outta the fridge and served it. Will not be going back to Wendy's for awhile.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 12:00 AM
Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM

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