Hero image

Wendy's

+1 270-586-9358
527 N Main St, Franklin, KY 42134 United States of America
Open Today:

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Accessibility
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
Dining options
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Crowd
  • Family-friendly
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu

Best WLM Reviews

They are nice to me here, friendly place! The food's pretty good too!
Ordered to dine in at 1:30 p.m., got food order 2:00 p.m., but ended up taking out. Our food order wasn't processed after we placed order, got our beverages though. Waited 20 to 25 minutes for food and one burger wasn't made like we asked. We like Wendy's food. Sorry, I don't like giving negative reviews about anyone or anyplace. If it be possible, just like to see some positive changes there, just please help them.
INCREDIBLY slow service. 15 to 20 minute wait. Not friendly. As I sat waiting, again, at the payment window, I could see a young mail worker pulling fries from one bow to another and then touching his face with his gloves. Nobody was hustling. Haven't eaten yet, so no rating on the food.
We got meals for a family of 5, me and my husband ordered the triple bourbon burger meal and the triple baconator meal, got home and seen we got 2 dave's doubles instead called up there and told them... told us to come back and they would fix it and when we got back home ready to eat it was the exact same 2 dave's double's again!! They werent even cooked all the way thru!!! Nasty
I usually don't do 1 star reviews, but going to this Wendy's is just frustrating. Almost every time we go, we've gotten cold fries, stale buns, no-carbonation/no-flavor soda, long wait times, missing items, and/or kinda rude employees (say nothing when handing you food, unhappy to work there, etc.). I understand working in fast food is a long, boring job, and we don't complain about this stuff often, but this one restaurant just falls short so often there has to be something else management-wise going on to make eating here not pleasant.
First time at this Wendy's and used the drive thru on a Sunday afternoon. Ordered a Baconator sandwich and a small chocolate frosty. Both were good. Will go back another time and make an update here.
In the drive through, placed my simple enough, 3 item order. It was repeated back correctly. I was charged correctly. 1 medium, 1 large fry. 1 bacon double stack. Get home, fries are correct size- half full, and double stack is actually a kids burger with a piece of bacon on it. This restaurant is awful.
I never have been and never will be one of those people who think fast food workers have it “easy” but come ON. We ordered 3 4 for $4’s and each were entirely wrong. Two JBC’s with honey mustard as the sauce, one crispy chicken sandwich add pickles. Neither of the JBC’s had bacon but one randomly had an onion and there were no sauces, and the sandwich did not have pickles. We also upgraded all 3 to medium fries but all 3 were jr’s that weren’t even filled. Mine had 12 fries in it ???? We’ve given this location a few chances since we live behind it, but we are disappointed every time and we hear similar stories from others in town. Hopefully this review will save someone else and help the workers realize we appreciate them helping with our dinner when we’re in a rush, but would appreciate them even more if an order was right just ONE time.

Quick Facts About Wendy's



Today

Opening Hours

How to go there

Location