Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Usually I give the benefit of the doubt to fast food places when it's busy, but not this time. The wait in line was abnormally long, and didn't stop even when we pulled up to the order taker. The car in front of me promptly placed their order and drove ahead, I sat for 6 minutes before anyone spoke a word to me. I really don't mind waiting, but to not say anything letting us know it would be a minute seemed more than crazy to me. We place our order and are told to pull up to the first window. I pull up, make eye contact with the guy, he locks the door and puts up two signs to pull ahead. Again, not a single word. I pull up to the next window and see a guy that has been working there for quite some time, yelling and joking around. He opens the window, gives me my total then slams the window. He opens it to give me change and the drink then once again slams the window. We get our food, I say thank you, again no response or words spoken to me. That should be the end of it right? No, unfortunately not. I was missing some sauces so I decided to try my luck in the lobby. There was a very nice woman running the front counter on her own, while the kid at the drive-through who I just dealt with is goofing off and being nasty to her. Coworker squabbles happen, but they should never happen in front of customers. The female employee was very professional and quickly brushed off the kids remarks, but again that should never happen, especially when the one making the comment is the person dragging their feet. Finally, I think that's the end of it and go to eat my food. I asked for pickles added to my burger and those were missing. Not a big deal but what really put the cherry on top was the cheese fries. It looks like they heaped shredded cheese on it, threw it in the microwave and hoped for the best. I have gotten them before and well, these fries I got today were most definitely not right. Anyway I would avoid this Wendy's if I were you. Bring your business to BK or honestly anywhere other than the Topsham Wendy's.
The vibes here made me depressed, staff was more or less silent. Few employees walking around looking dazed. People handling food without gloves. Took about 30 minutes to work through the line, haven’t even eaten the food but the atmosphere was offputting to say the least
P.S. Hope you like your fries seasoned with hand germs ????
Placed a mobile order for this location, giving 7+ minutes lead time on the arrival. Ordered a Biggie Bag and received a burger that appears to have been thrown against a wall after assembly, and what I believe are chicken chunks.... This was of course, after other customers who arrived after me, got their food first, thus defeating the purpose of ordering ahead here.
The Cobb Salad is fantastic though! I'll likely only visit here again for their salads ????
Wendy’s is usually good STAY AWAY FROM THIS LOCATION. I wanted 1 hour for my food at the drive thru when I got to the ordering speaker the guy acted very unprofessional and also yelled ANYTHING ELSE multiple times as we came up to the window no hello or anything just grabbed the card and handed it back and just basically tossed the bags at us!! I usually don’t complain but this is RIDICULOUS the food is also BURNT do not go here
Ordered pickup. They locked the doors so no one could pick up. Went via the drive through which took 40 mins for 5 cars. They had made the order when I ordered it (and several others judging by how much food they had piled up inside the window). The frosty was just liquid and everything else that was supposed to be hot was completely cold. Not worth the time (probably 40 min) to complain so I’m just going to throw it away and reverse the charge on my card. I have literally never had such poor service at a fast food place in my life. Never coming back.
Made a mid evening drive through order. There was no one in line until I got to the pickup window. And had to wait much longer than expected. They didn't give any sauces or straws and all the nuggets where spicy except one. The kitchen was dirtier than my job sight. Couldn't finish my food I'll be dumping this on the outskirts of my property tomorrow. Curious if I'll be sick in the morning.
My wife and I went through the drive thru and we're intentionally rushed. The worker came off very rude and didn't bother taking my full order. When I came to the window to pay we were greeted by them cussing about how they were beating another local Wendy's drive thru time. When I asked for the sauces that they forgot, the worker shoved them in my hand and yelled grab it! After he slammed the window on us we realized that the fries weren't even seasoned. I appreciate them trying to provide fast service but not at the price of quality and decency.
Food is okay when you can actually get it, drive thru is consistently too slow to use (even if there's only one car) so just order from inside. Not sure if they're always short staffed or if they just don't do food prep; either way I'm done with this location.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 11:00 PM |
| Friday | 06:30 AM - 11:00 PM |
| Saturday | 06:30 AM - 11:00 PM |
| Sunday | 06:30 AM - 10:00 PM |
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