Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
My boyfriend and I placed a delivery order because we were just getting off work, had a hectic day and thought this would just be faster and easier. Said it would be delivered in half an hour. After realizing it had been almost an hour, and Wendy’s not answering their phone he went to get it. The lobby was completely empty and only one employee in sight who said Wendy’s has nothing to do with delivery, not his problem that it has been sitting, we couldn’t even remake our drink etc. Brought it home and other than it being completely cold, several things are missing. And still, no one answers the phone.
I came in two nights in a row and the second night I came I in I went through the drive through and got a free junior frosty, I went to go hand her the coupons that i got for the free frostys and she didn’t even take the coupon or anything. I tried to go back to the front and give it to her that way but it was already around 10pm and doors were locked she never communicated to me on wanting the coupons and the first night it was the same way overall she just didn’t provide good customer service
I love Wendy's, I really do. So I decided why not use the app and pick up my food differently for a change. Well the app wouldn't show me my QR code for the free 10 piece for signing up and they told me that is supposed to be done in store. Well it told me I could show them but apparently that's not how it's done. I got my food I had ordered and the burger was hard, the nuggets where dry and crunchy, the fries tasted like they had been sitting out and the chilli came with stale crackers, the beans were still kind of hard and I didn't get my sour cream or chili hot sauce. The only thing that came out right was my drink and the packages of buttermilk ranch. I don't know if they had gave me food that had been sitting out but I was very disappointed this time.
Honest the best food restaurant to come to the service was nice the people were amazing honestly be coming here a lot more.
Food was great, service was fast and friendly. The parking lot is still a bit of a disaster, they are still working on it it seems.
Had to wait on my food and then they messesd it up and instead of telling me they would fix it just went right to fixing someone else's food left mine on the counter. Then had to wait again for them to make more food all over again smh no apologize or communication
Parking lot is still congested.
Building interior and exterior looks great.
The guy making our food was slow. Having worked fast food - watching him make my burger felt like id aged a few years but it looked and tasted great. Fries a little old but still good (unlike a McCompetitors after a few minutes)and salted just right.
Busy as hell but understandable with just opening up and training.
Glad their back open.
On Tuesday, there were no lettuce or tomatoes.
On Wednesday, I placed a $31 order for 4 sandwiches. Got home and the Dave's Double (lettuce, tomato, onion, mayo and NO CHEESE) had CHEESE. The patties were thin, cooked to a crisp--- they substituted overcooked kids burger patties.
I called. Gabriel said he would replace the meal on Friday, but the crew refused to.
I have had far too many issues over the past year and will not spend another penny in the Winfield Wendy's.
A $31 order has cost this store a lifelong customer (who spends $30-ish per meal). (Correction: spent).
I will use my platform to deter others from dining here as well.
The only workaround for the rest of you would be to dine in.
The only thing worse than the customer service was my Dave's "Double."
Buyer Beware!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
How to go there