Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
They completely ignore what you order and just give you the wrong thing...this has happened so much. I asked for lettuce and tomato on my sandwich and no onion and even double checked at the window, the young workers don't care, it's sad. The fries are always old and cold, taste so gross and the sandwiches never fresh or made right.
I've ordered the "saucy" nugs 3 times now and they have barely any sauce? We ordered a chicken sandwich and the chicken was so small and dry, this location is SAD, they don't care about quality or doing things right. It should be shut down and replaced with a better restaurant honestly.
Forgot to put bacon on my hamburger and still charged us for it. Also forgot the fries we ordered as well. We got the fries fixed but didn't realize the bacon was missing until we got home. They also gave us 2 diet Dr peppers when it should have been a regular and a diet with both large and not one small and one large... Going to be checking my order right there from now on.
Went through the drive thru, got home and they had messed up our order. We drove back and went inside to switch the item that was messed up. After standing at the counter for several minutes being ignored because another employee off the clock was chatting with everyone else, they finally noticed me. The manager I assume, made eye contact several time and ignored me. Finally an employee asked what I needed so I told her the order was messed up and she went to go fix it. I watched her fix the nugget issue then proceeded to fill a box of fries. I assumed she was doing it for another order but as she was putting it in the same bag as my order I said “no thank you, we already have fries”
Thanks for wasting our time driving back then waiting around to be noticed, then more time wasted putting extra things in we didn’t ask for.
Sad this store has gone down hill. Last two times I’ve gone they messed up my order and forgot items and this last time I went the employees were fighting during dinner rush. Sad to spend $60 and not get what you ordered and deal with this. And on top of that, you don’t get your receipt so if you’re missing items, they won’t replace it without the receipt even though you went through the drive-through and you go right in after they bring you the food and tell them what they missed And they act like you’re lying very disappointed in the service the last two times
Three orders three separate times. First no bacon on the Baconater. Second asked for no cheese. That nasty stuff was on my burger. Third strike sour cream and chive potato. No sour cream with the order. So done with North Ogden’s Wendy’s.
I ordered a biggie deal and they messed up my hamburger. We ordered classic frostys and got Vanilla! Classic frosty is chocolate! I was never asked to pick a flavor.
My recent experience at Wendy's was incredibly disappointing. The service was shockingly poor; from the moment I entered, it felt like I was invisible to the staff. Despite several attempts to get their attention, I was consistently overlooked. When I finally managed to place my order, it was met with indifference and a dismissive attitude. This kind of treatment is unacceptable in any establishment, let alone a major fast-food chain. I left feeling disrespected and undervalued as a customer. Wendy's needs to seriously reconsider their approach to customer service and ensure that every patron, regardless of race, receives the respect and attention they deserve.
Ordered through the mobile app 07/27. The store lost power and the order was cancelled. After waiting 2 weeks for my refund I call the mobile order support number and they told me it was being escalated. After still not getting my refund I called them again and they told me I had to call Wendy's support. Wendy's support told me to call mobile support who told me to call Wendy's support where I asked for a manager and they told me it would still be 10 business days from today because supposedly this is the first time I've called. Sucks because I like their food but I can't afford to pay for food I don't get. Won't be back.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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