Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Customer service is extremely subpar!
Though the food was hot, the restaurant was out of 5 of the 7 saucy nuggs sauce, out of ranch, out of spirit/sweet tea and dirty!
The lack of pride in this facility was very evident.
Doors are consistently locked at this location during business hours. Staff is routinely sitting at the tables on their cell phones doing nothing. This has happened around 50% of the times I have visited over a 6 month period. On my last visit the doors were locked at 9 in the morning (inside is supposed to open at 7). There were two staff members sitting at tables on their phones like they always are. One guy was standing outside smoking. There were three employees doing nothing while very likely clocked in and while the doors were locked because they didn't want to worry with customers. They aren't short staffed, they just don't want to work and apparently management and the owner let them get by with it.
If I could give service a complete zero, I would. Management leaves you to deal with cashiers that will cuss you out until a scene breaks out and THEN they show up. Nobody should wait an hour for 2 burgers 2 fries and a drink in drive through at 3 pm. After waiting over 45 minutes I walked inside and asked for a refund, they immediately tried handing me my food. I said no I want a refund after all this. The cashier told me to bring my drinks back inside since I was getting a refund!! (lol that’s so funny.) I said that’s actually ridiculous and I got met with a few f words before the cashier charges me AGAIN for my order. So cashier walks off and the manager comes to remedy the situation, which should have happened in the first place. Why am I dealing with a cashier cussing me out? I genuinely hope you find a job you like Stacey because that was the worst experience I’ve ever had at a restaurant. The other Wendy’s is no better. It’s really sad because we’ve lost so many restaurants and fast food places here already. Wendy’s has decent food but I will not come back because of the service. Literally the worst experience I’ve had at a food establishment. I would be embarrassed to be a manager or franchisee of either Dublin locations. All in all I spent about an hour and a half at this location, got charged twice and cussed out.
As soon as we entered the restaurant, we were hit with the smell of weed. Then go to use the restroom and the soap is completely out. This is very disturbing as you have women washing their hands and then touching the food without using soap. This is an extreme health violation. Our food was barely edible. The burger was cold and overcooked and the fries were cold. I love Wendy's but I would not come back to this one.
This was actually a pretty clean looking but sticky Wendy's. The food was good and there's oddly a Tesla mini charging station nearby.
They got out orders out at an alright pace. They followed the custom order instructions I sent from the app spot on so good looks for that.
I mean Wendy's is a great franchise. This particular night they couldn't take credit cards and only cash but the service remained super courteous. I am very specific about my toppings and they got it right the first time.
Customers don't need to hear the manager screaming at employees that she will write them up the next time someone talks to her a certain way. This is a place of service and you can't tell it from the top down to the young girl taking orders. She messed up my burger order and hardly calls your name loud enough to hear.
Worst Wendy’s. Cars are served before inside customers. We were #2 of 2 on board when we ordered. In 15 minutes no one inside served. Now board had 12 in process 0 served while 8 cars went thru. After complaining final had #1 & us served (16 in process now). When we ate in car on road turned out fries had been in bag for 20min while we waited - so cold. Burgers had no flavor & dry - not hot & juicy. Cheese on burgers never melted. Just cold cheese.
Worse only 1 toilet for men & 1 for women. 30 minutes wait. Customers going next door to gas station.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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