Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I recently had an incredibly disappointing experience with Wendy's delivery that I order through Wendy’s site and assign to DoorDash. The support line sends you to Wendy’s and not DoorDash. Here's a rundown of what went wrong:
1. **Cold Food**: Despite ordering at 10:50 PM, the driver took around 20 minutes to deliver, and the food arrived cold nearly an hour later.
2. **Missing Items**: Both a burger and meal items were missing from the order. Additionally, there were no sauce condiments included, despite the receipt clearly indicating what the order was intended to be.
3. **Melted Frosty**: The Frosty I ordered was completely melted by the time it arrived.
4. **Cheese Fries and saucy nuggs Issue**: There was no cheese or extra cheese as noted on the cheese fries. Sauce was limited on nuggs or non existent.
5. **Poor Drink Quality**: The drink was watered down and filled with melted ice.
When I contacted Wendy’s customer service to address these issues, I was met with a lack of support. The representative I spoke to was unhelpful and even got irritated I was calling and when I waited in line for a brief survey at the end of the call, I was told by the support rep that there was no survey for me to fill out, despite indications otherwise. He stated the survey was for him to fill out and that I could hang up.
To make matters worse, the prices have increased while the quality of the food, support, and overall experience has significantly decreased. There is a clear lack of management and quality control. Wendy's needs to implement stricter quality checks to ensure orders are accurate and food remains its priority. Additionally, improving the training of customer service representatives to provide better support and follow through would go a long way in resolving these issues.
Overall, this was a horrible experience with both the delivery and customer support. I will never order from Wendy's again.
This was the last affordable, quick, tasty fast food place left...not anymore. $17 for a medium meal, horrible old frys, stale hard bun, tiny portions. I am serious when I say I will never be coming back. What an absolute joke. I'll order take out at any of the 20 restaurants around for the same price or cheaper. I honestly feel like I just got taken advantage of and am upset.
I was looking forward to a nice Cobb salad from Wendy's. However, they forgot the bacon and egg that was supposed to be on it. It had tomatoes, but I pulled those off. Waiting 15 minutes in drive thru for a sub-par salad is ridiculous. Plus, the chicken is so dry - it has been sitting around awhile. I wish more fast food places would bring salads back, because these Wendy's salads just don't cut it.
I came in to order food and when it was my turn to be helped I got nasty attitude from two different ladies working there. And when I went to show my rewards code my phone was snatched out of my hand. I have never had a problem with anyone here before but after today I definitely won’t be coming back.
Went through the drive through for a quick dinner, gor home and the chicken sandwich was RAW!
I ordered a mobile order to make it quicker and ended up there for 40 minutes, couldn’t get in the store originally and was forced to wait in dt line. Once I got my food there was a brunette hair in my sandwich. When I asked if they should have hairnets the employee literally just said well… the manager was more focused on another messed up order and ignored my statement about hairnets.. so the lady who’s hair fell into my sandwich was remaking my sandwich still with no hairnet
Food was just average. The coffee tasted old. And the store was not very clean.
I've been disappointed by the service the last few times I've stopped in. Order wasn't read back to us and they got the drinks wrong, and then the food took way too long to come out. The last time I tried getting lunch here they were out of a bunch of things and I ended up going to McDonald's instead. I do like their food but I'll probably go to a different Wendy's location the next time I'm craving it.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
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