Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I recently visited Wendy’s on 88th Street and was extremely disappointed. I ordered a burger, only to discover it was served raw in the middle. This is completely unacceptable and poses a serious health risk to customers. If I experience any health issues because of this, I’ll have no choice but to take legal action. Wendy’s should be ashamed of the poor quality control and the lack of care for their customers’ well-being. This incident makes me seriously question the standards this location has in place, and I won’t be returning.
Chicken was cook with derty oil
No stroke to my drink outside
No napkins outside.
Tables derty
I haven't been inside for a while and this experience was not very good. The service was very slow, they had to fry the fries. How do you run out? They should know when it is running low and get a batch ready. One of the drink machines had no ice and the other one had no drinks. There were no small lids, no straws, no napkins or any condiments for in-dining self-serve. I asked for a small lid and they gave me a child lid that didn't fit the small drinks cup. The seats were full of crumbs. Maybe it's a one time thing, but I would bet that with the worker shortage, the service had declined.
Ordered baconator single, got regular cheeseburger, ordered jr. hamburger deluxe, they added cheese. The order taker had a hard time understanding english.
Staff has improved since last visit, but management is horrendous (I believe his name is Jonny). Manager has no customer service skills. Disrespectful to staff and customers. I watched him scream in a girls face. Orders are usually incorrect or missing food items They forget frosty/drinks and most sauces even though they're requested in writing via the app. Manager challenges you when you tell him something was missing from the order and swears you're wrong. I'm very patient so I tell him take your time and actually read over the order and recount those drinks, because I know what I paid for.
On a previous visit I watched staff eating a frosty at the window... not really hygienic especially in this pandemic.
Fries were stale, Coke watered down, did not put sauce in bag for the nuggets. Otherwise everything was wonderful Went back today, different people, same results, girl got order wrong, then when I got the food there were things missing (it was a simple short order). It doesn't matter who is working there, the service continues to suck, must be poor training and or supervision.Have gone back twice since I reviewed this and it has actually gotten worse. The soda dispensers had no ice. No napkins, no straws, no ketchup in the dispensers. It feels as if it's ina bad area. It is not. I am not going back there again.
They have the worst policy in the world at Wendys, I have gone several times to pick up DoorDash pickups in the rain and they always make you get out and get wet, they are inhumane
Make sure to check your bags before leaving! It's been several times I've missed food items I paid for in my order, and I noticed that once I arrive home, it is not worth driving back to complain.
Also, drive through personal have cero customer service skills they are rude and only speak back to you if you say hello, you can be on your car waiting forever before they ask for your order
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:00 AM - 02:00 AM |
|---|---|
| Monday | 06:00 AM - 02:00 AM |
| Tuesday | 06:00 AM - 02:00 AM |
| Wednesday | 06:00 AM - 02:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 03:00 AM |
| Saturday | 06:00 AM - 03:00 AM |
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