Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Decent Wendy’s. Nothing spectacular about it. The food was okay. A bit heavy on the condiments on the sandwich, but not anything we couldn’t scrape off. Got the wrong sauce- asked for sweet and sour but got ghost pepper. Not too big of a deal, but either she did not pay attention to us or to what she was grabbing.
We dined inside- but everyone was scrambled at the window. Someone eventually came over and said that someone would help us in a moment. And they did. Very straight forward, no friendliness.
Dining space could’ve been cleaner. We cleaned a table off to eat. Not much on the floor, but definitely crumbs on the tables. Drink lids are near the counter and not near the drink machine/in the lid dispenser.
The ambiance could be nice, as it has a seating area next to a faux fireplace. Seats in the sunny area are pretty nice, just could be cleaner.
I put in an order on the app for my family in the parking lot of Wendy’s and got in the drive thru line. The drive thru line was kind of long, but I didn’t care. When I got to the speaker, I told them I was picking up a mobile order. They told me to come inside to pick it up because it was ready & their drive thru was moving slow. So, I went inside where I was told it was not in fact ready. I didn’t complain and told them I would wait. After about 10 minutes, they called me to the counter to tell me that someone had picked up my order. I assured them that was impossible, as I had been at the restaurant from the time the order was placed. I was then refunded through the app & had to place the order again. (At this point, I should have left, but I didn’t want to go somewhere else and have to call to get 3 other people’s new orders.) They said it would be about 15 minutes. I didn’t care at that point. I am called to the counter again & they tried to hand me an order for someone named Jordan, according to the receipt on the bag. I tell them that isn’t me and I step away. I’m then called back up to the front & told they don’t have any record of my order. So, I verify that I’m at the right location (I am) and show them the order on my phone. The gentleman behind the counter goes to get his manager to solve the problem. (I want to note, the gentleman behind the counter was nothing but kind & professional the whole time. He was just as confused as I was but very kind.) The manager comes around the corner, yelling at me, telling me that they have no record of my order and that they don’t give refunds and going on and on. I’m standing there, completely stunned because I’ve not raised my voice once to anyone in the store, I’ve waited patiently, and have had a good report with the other worker behind the counter. I tell the manager that I don’t know what to do because I don’t have my food but he is also not refunding me. He continues to berate me, leading me to start having tears roll down my face because I’m so confused and can’t help but cry when I’m getting yelled at (embarrassing!). (His yelling was to the point 2 customers come to check on me & HIS employees come and apologize to ME for HIS behavior.) While yelling at me, he finds the receipt for my order that they never fulfilled, never apologizing, and begins to complain that it’s a long order. I eventually get my family’s food, which was just 3 Biggie bags & 2 burgers (not the smallest order but not as big as he loudly complains & yells about), an hour after placing my order, just to get it home & it be all kinds of wrong.
So, unless you want to be publicly humiliated, berated, wait an hour for your food, and still get your order messed up, avoid at all costs! I have NEVER been treated the way I was treated by this man. Especially when I was patient & remained calm and kind the entire time I was at the restaurant.
Like how do you forget to put the meat on the burger? These fast restaurant workers are getting overpaid now and giving out below quality work. It’s really sad
Ordered a double cheeseburger cheese only. What I got looked like a McDonald’s burger and not even a good one. Literally never seen a Wendy’s burger look like this. Drier than all hell. Thanks for disappointing the pregnant hangry lady. By the way ITS NOT EVEN SQUARE?!
For three years straight this has been the worst Wendy’s in the state!! I make sure to tell all door dash drivers to never accept an order here. The wait is ridiculous the lights are always off in the drive thru and sometimes the menu isn’t even flipped for breakfast or lunch. My order is never right and it should not take a consistent 25 min to get my food when I’m the only one here. Don’t go here. They suck.
I live nearby and I visit this Wendy’s maybe once every couple months. Very sporadically. Every single time I go, NO ONE greets me at the drive thru window. The customer service is TERRIBLE. I just went. No greeting. Left to run an errand. Came back, still not greeting. I would never give or try to give this establishment my money ever again.
Over all experience was a 4/10. I ordered the krusty crab meal. Want to start off with customer service was not the best . Felt unwelcome.the meal didn’t come with anything saying it was the krusty crab meal and was just a regular burger and fries. We bought 2 they were each 11$ the frosty was good the meal over all was a 5/10 . Not what we expected.
Terrible customer service and cold food! The guy gave me my food and shut the window. Never greeted me, didn’t ask what sauce I needed, gave me my chilli with no silverware. Acted as it was an inconvenience that I needed it for my food. On top of that had me waiting at the speaker a good five minutes while carrying a conversation that I can hear through the speaker.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 11:00 PM |
|---|---|
| Tuesday | 06:30 AM - 11:00 PM |
| Wednesday | 06:30 AM - 11:00 PM |
| Thursday | 06:30 AM - 11:00 PM |
| Friday | 06:30 AM - 11:00 PM |
| Saturday | 06:30 AM - 11:00 PM |
| Sunday | 06:30 AM - 11:00 PM |
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