Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
Myself and my husband had dinner at this location. The burgers were hot and fresh. The french fries on the other hand were not fresh nor hot they were hard and not eatable,I wouldn't feed my dog those fries that's how terrible they were. People that's working in the fast food industry should think about how they would like there food serve to them I think that would help a lot.
$2.89 for their Small specialty strawberry lemonade and i get a kid size cup and im told thats a small when every trip prior i have gotton a small size drink cup. And when i tell the young lady thats not the small she tells me it is. Im not gonna argue i just wont b back. Teach your employees the CORRECT sizes for drinks. Nobody is paying $2.89 for a kid size drink that u take two sips of and its gone. Hell i can go to the grocery store and buy a half gallon for that price. But im upset bc i know that was NOT the cup that i normally get for my drinks. And i added pics of the size the middle cup is from McDonald's but that's the NORMAL size for a small drink. That cup was not as big as the JUNIOR fry that came with the meal. And if by chance the young lady was correct then Wendy's should b ashame of themselves for charging so much for that little kiddie size cup.
Inside needs to be thoroughly cleaned. The tv wasn't working. And I haven't seen the fireplace on all winter. Employee was washing the floors where the food is being made and sloshing nasty floor water over appliances without a care. The whole place needs a deep clean. I will never buy my child Wendy’s ever again from what I saw
I normally have issues with my orders every time I place an order during the day. Either my food is missing something, I received the wrong order or I’m missing items completely. I have tried to call about my issues and still nothing. Then it’s 2 so called managers that have the worst attitude. One of these managers even wears a hair bonnet to work and has the nerve to be working the drive-thru window! Just plain unprofessional and with a nasty attitude. Well I found out the best time to place an order or to walk-in that’s after 4pm. There is a manager named Rasheed that is the best. He has a great attitude and he makes sure that if your order is wrong that it is made over and it’s fresh. This manager alone is the only reason I still eat at this restaurant. So to Mr. Rasheed great job. ???????? I wish others would follow your lead.
I try to not post reviews unless I have something good to say, but I feel this review is warranted. This Wendy's location has turned into one of the worst Wendy's I've ever been to. The service is always bad.
This location has serious problems. Employees were arguing amongst themselves. This was after I parked and went in after waiting a serious amount of time to order in drive thru. I parked , went in, and saw first hand the degree of distinction. A number of employees arguing and others stands around as if they had no idea what to do. Prediction: this place should close. BTW, left without ordering as other folks did. Sad that the Germantown Wendy's does not need to continue as it is with the current staff!
After years of trying to stay away from eating fast food I decided today that it’s raining and I don’t want to get out of my car and just drive thru somewhere near me and that ended up being Wendy’s on Poplar and West St in Germantown. So I ordered a single w/fries and ice tea combo. The order taker was not very friendly or welcoming. She was busy and short with me stopping me a couple times when I tried to order. I then pulled around and she was scraping the ground with a tray before pulling in took my money never saying thank you or appreciate your business. I drove away and she started scraping the pavement again with the tray. Not sure what that was about. Anyway I live 5 minutes away so as I was driving home I reached in the bag for a couple fries that were cold and tasteless. No seasoning or anything. Got home and the cheeseburger was bland and just dry. I don’t think I’ll ever eat there again because it’s not the Wendy’s I remember from years ago. There’s much better fast food burgers and fries to choose from.
The women working in here make an excellent burger, if you address them with manners. I expect my own mother wouldnt fix me good food with a bad attitude. I respect that.
Management needs to give these women what they want. “$7 dbl jr bcn and no receipt paper” ????
Excellent customer service
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 11:00 PM |
| Friday | 06:30 AM - 11:00 PM |
| Saturday | 06:30 AM - 11:00 PM |
| Sunday | 06:30 AM - 10:00 PM |
How to go there