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Wendy's

+1 816-931-0186
3118 Main St, Kansas City, MO 64111 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I say give this store a chance and don’t listen to negative reviews none of us are perfect but they were close to it today during my visit it wasn’t only welcoming but I requested my food be fresh and that’s what I got customer service was great and food was exceptional kudos to this store and there management and Lynette team I will be back!
ive been here four times. twice i had good food and the cashiers were friendly and fast. the other times i couldnt even get inside, the lobby locked outside of the usual hours and no notice posted on the doors. as someone who cant use the drive thru, its frustrating. i cant count on going there for breakfast before work because i dont know if theyll be open or not
Recently started working up by the hospital a figured I’d stop by for some food on my lunch break. Lady on order intercom was okay but very short with me. I was then told to pull up to the window. Pulled up to the window and the lady at the pickup window was so rude. Hardly even said 2 words to me and those 2 words she basically barked at me. Didn’t even look at me and just shoved my card,drink, and food all out the window at once then slammed the window as soon as I was able to barely grab ahold of it all. Opened my food and not only is it freezing cold! But it’s old! You can tell the beef patty is old by the coloration, hardness and how stiff it is. And on top of that the cheese has turned into basically like a soft plastic on top of the beef patty. I’ve eaten a lot of burgers from a lot of places and I have never once seen this in my life. Additionally the fries, they’re so soggy like not even cooked yet they’re so cold. Taste like they were takin out of a bag and put in a microwave for 10 seconds. Not only that but I did order a biggy bag and did not receive any chicken nuggets at all. I did take a few bites of the fries and burger but due to the look and taste of it I do not feel safe consuming the rest. Of the food. Straight to the trash.
To say I’m disappointed is a severe understatement. Honestly sometimes people working in the healthcare field would rlly like to go and grab a really quick bite to eat, and for not only the food to be this terrible but the service as wel. Do better. :((((
Ok, 1st off the woman who took my order was so friendly, nice authentic smile.. I was asked to pull forward, I'm thinking to myself that the food would be hot and fresh.. NO!! Not even close Not only was the food cold, it was old... they didn't pay any attention to how I wanted my sandwich didn't put tomato or lettuce on it like I asked.. DISAPPOINTED TO SAY THE LEAST ,plus it's dinner time. Will not be going back!!! THANKS WENDYS!! Close to $7 for 2 value item sandwiches off the menu. ????
I’d give them zero stars if I could. My order was completely wrong. Ordered 2 large fries and got breakfast potatoes. Ordered a hamburger kids meal with a chocolate frosty and ended up with a bowl of lettuce with a very old and cold piece of meat along with lettuce, tomato onion’s and pickles when it should have been just ketchup. The frosty was strawberry instead of chocolate. Oh and the large Coke Zero was just a water. This I’d not the first time either. I keep giving them the benefit of the doubt but not anymore. If this is a corporate owned store, someone should definitely say something. Management needs to be fired along with the entire crew. Clean that place from top to bottom and start fresh!!!!!
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Here's the review:
After spending the day doing some house cleaning with a friend, we were exhausted and needed nourishment. We searched, and all settled on Wendy's. When we got there, our experience was below average on multiple levels.
The drive threw attendant was rude and spoke too fast for us to be able to understand what she said, and seemed frustrated when we asked her to explain what something was. We received our food, and it was poorly assembled, and I had 1 tiny tomato on my sandwich (see the images).
So, will I be going back to this one again? Maybe, if it's the only place open and I have no other choice ????. Otherwise, we won't be putting this location on our revisit lost.
Ok, guys, that's my review.
Til next time,
Eat to Love
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We pulled to the side to wait for our food. We just knew it woukd be hot & fresh. NOPE! COLD HARD CHEESE WAS SOLID. Couldn't finish what I paid for because the texture was like cold leather. No one likes to waste money. Fries were cold. I can go on and on .
this place used to be okay at getting you your order maybe slow but done well and fresh. now the staff doesnt give a crap. ive ordered there 3-4 times since they rehired about a year ago and not one of those times has my order been right. Order here expecting weird stuff like no cheese or toppings or clearly the last mishapen patty because they couldnt open a new pack. dont expect what you order

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 12:00 AM

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Location