Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
October 11, 830pm. I have not been to Wendy's in over 10 years and what caught my attention were the reviews on youtube going around about their crabby patty burger meal. My husband and I are big kids, so we got really excited to try this. We went to the one in Eastchase first but they said they don't have any more meat for the Patty's. Ok that was a bit strange. I followed the other person out of line, who I'm sure wanted the same thing, and went to the Wendy's on Vaughn road in front of Office Depot. We were still excited. I get to the menu to order and I was waiting for someone to speak for 2-3 minutes. She spoke eventually. I asked nicely, "Do you all have the capability of making a crabby Patty meal tonight?" The person taking the order said she didn't understand what I meant so I repeated It. "Do you have the capability of making a crabby patty meal? The other location ran out of meat." She said yes and the gentleman in the background said no. I asked do you have your Frosty Machine working and she said yes while the gentleman in the background said no. I said okay "Can I order two of those meals?" She said yes and the gentleman in the background said no. Disregarding the sarcasm from the person in the background we still went to the window. The woman that came to the window had a frown on her face like she was unhappy with an attitude. While getting my card to pay I spoke to her and said I wasn't trying to be confusing and let her know that the other location said they ran out. She gave me the cold shoulder, all but shrugged, and ignored me, handed me my food, handed me my card, closed the window in my face, and walked away. No thanks or receipt. I was in shock looking at the other employee that was hovering around cleaning until I drove off. I thought that was the rudest customer service that I've ever had in my entire life and I just spent $25 on those expensive meals. I don't spend that much at fast food restaurants, but made an exception because it was SpongeBob. Really it's not about the amount. It's about the respect. I was friendly to her and she was unfriendly to me. He was too in the background. I think that if you don't want to be friendly then you should not be at the window taking people's orders or working customer service jobs. That just makes sense. The excitement about the crabby patty was no longer of interest after that. I haven't gone to Wendy's in over a decade and I won't be back even longer now. Plus the sandwiches did not look like they were made by anyone that cared. No wonder there was only one person in line at this location.
Been here many times. Not sure how I haven't reviewed. My last visit was ok. The restaurant is newly renovated but is not terribly clean and stocked, missing napkins and ketchup at the bar, cookie display nothing but crumbs and the ketchup pumps looked like they have been empty and uncleaned forever. But my meal was ok. Fries were hot but not really seasoned and the sandwich was ok but the patty was hot and the rest was cold, made for a strange contrast, lots of bacon though. Overall not my first Wendy's choice in town.
Staff here was mad unfriendly and didn't have a good attitude. They didn't have anything to drink, and was messing up people's orders. You could tell they didn't care about their job, fries were not hot or crispy. Would not recommend this location, I wouldn't work here either.
This location is just awful, from the customer service to the food! Long wait times in drive thru at least 10 min per car. Witnessed a drive-through cashier walk outside the building to her car, with at least 6 cars in drive-through! ( I was car number 6) Then, when you get to the window, they don't greet you. Don't be mad at us cause you chose that career path!
Found plastic in my son's kid meal burger, it was big enough to easily be seen and had cheese put on top of it and the manager and employees seemed to be unbothered. Thankfully my son did not choke on the plastic.
The service is horrible! Past 8 they are out of EVERYTHING! No lemonades, not tea no NOTHING! Everybody don’t drink sodas! They food is hot I give them that but that’s about it! Horrible horrible service! The whole entire night crew need to be fired! I told she/him not to worry about the drink and still charged me for it! She/he was VERY impatient! Rushing ppl to order act like he/she was mad at the world or the job he/she has! It’s not our fault you choose that career!10/29/2024
Pathetic. Run down, Lights out on the menu, no light on the order screen and profoundly poor service. Sat at the drive thru for over 5 minutes and nothing. No please hold, sorry for the wait, nothing. Old fries, sloppy cold burger. How is this place in business? No thank you, "You wanna pull up for me". That was it. Nobody in store and nobody in front of me in the drive thru but another 9 minutes to get cold food. Oh and trash all over the outside of the store. Classy Wendys. No wonder your 10th or whatever you are in the fast food pecking order. 18 dollars for one combo and a sandwich only and this is what you get at this location.
I wish they would shut this location down ASAP! You can ask for your food to be cooked fresh and they still won’t do it. They refuse to give you a receipt, by stating they are out of paper. Food is uncooked to the point of still be stuck together, breading is raw. You are never greeted, no thank you, what can I get for you, or have a great day! Nasty attitudes, TERRIBLE STAFF AND TERRIBLE MANAGEMENT, and PROPERTY IS ALWAYS TRASHED! Grease doesn’t look to be changed often either, you can smell and taste it. Just a terrible location overall!
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:59 AM |
| Saturday | 06:30 AM - 12:59 AM |
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