Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Active military discounts
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I would give this place zero stars. My reason behind that is this. I just received my order through the drive though and truly I’m not very happy the only good thing that I seem to have gotten out of my meal is the soda. The quesò fries are so greasy it’s crazy. My JR bacon cheese burgers I got 4 of them are cold to the touch, by far the worst meal I have ever received from a Wendy’s. Customer service was awful the poor guy that took our order sounded as if he didn’t want to be at work at all. I am truly unhappy with the result. Health food and safety violation for give out cold food that could have bin sitting for god knows how long, get bacteria on the food it self. I will not be coming back to this location again few to the un-circumstances that occurred tonight on this Saturday 10, 2024 at 11:00pm also didn’t get a receipt after paying. Customer service seems to have truly gone out the window thee’s day.
Got dinner at 9:32 pm. Threw up at 3:30 am. Went with receipt to see about refund in morning. Said needed to return food with receipt. So Pro tip if you throw up in the Wendy’s bag it’s still returnable otherwise you’re outta luck. Will not be back
I just left this Wendy's on Valley Avenue, and I went in because the drive thru was pretty long. Get inside, the line is long; I'm the 5th person in line. After still standing in 5th place for about 10-15minutes. The first person(lady) in line politely and calmly inquired about how much longer it would be, and that she had been there for 20 minutes so far. The response from the cashier was less than professional and less than respectful. The first lady in line then calmly requested a refund. The cashier told the manager, and the manager said no.
The first lady in line kept her composure and a couple other ladies spoke up for her.
It got wild. I thought the manager was going to jump on the second lady in line. It was that bad.
The manager and the cashier were going off
SHOUTING/YELLING at the customers particularly the first 2 ladies in line . The manager was cussing.
The manager left and came right back and said she called the OWNER and said the owner told her she could give a refund.
(Why was it an issue to get a refund when you haven't recieved food after 30minutes of waiting? I Dont Know)
The manager kept talking loudly, angrily and disrespectfully. She was focused on the 1st lady in line, yelling at her.
30 minutes in, still no one in line or waiting has food.
While at the register, about to start the refund, the manager said, " They need to take their lazy axx home and cook." And that's when I stepped out of line and went and got in my truck and left.
DO NOT PATRONIZE HERE. They did all that in front of and to customers. There also was 2 elderly ladies present sitting down and I can only imagine how they must have felt listening to all that.
The manager and cashier seem dangerous and shouldn't be handling your food. THEY "DONT GIVE AF" according to the cashier. The manager definitely didn't.
This Wendy's is located in South Birmingham just off of rt 65. While Wendy's is my favorite of the "big 3" this one serves substandard food, to say the least. The texture of the fries was leathery and tasted like old oil. The nuggets were hard with no detectable chicken inside as they resembled double, probably triple fried. The frosty had an off taste rotty taste, like maybe the machine needed cleaned. I can't tell you if it made me sick or not, because I only took small tastes of the fries and frosty. My dog wouldn't eat the nuggets I offered her, and I was afraid to taste them. Do yourself a favor and stay away from this one.
Hit or miss, typically a miss. I usually spend my loose change here so I don’t feel cheated for spending my hard earned money. Do us all a favor and turn it back into a Milo’s. Minus the current Wendy’s staff, of course.
Babyyy, I just left this Wendy’s and let me just say I noticed the nuggets were extra crispy today. I said umm that’s nice then it was the fries hot and crispy more than usual. I had to write this review because I’m in shock really but Great Job to the team that’s on shift right now‼️‼️????????????????????
You guys are always making good food, and have friendly employees, but I'm just a little disappointed, since the drink machine didn't have the flavor I wanted, but other than that, it's alright!!
Was my first time coming i should put 0 stars because the drive through women was being rude in the morning shift at 9
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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