Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Black guy working the drive-through with the dreads or braids is very disrespectful doesn’t greet you doesn’t say anything and the entire time I felt like I was giving him Customer Service. I don’t know why these restaurants just hire people who do not understand customer service and they want customers to be happy when there’s somewhere else they can go right around the corner. I just left from this botched Wendy’s five minutes ago it is currently 4 PM Thursday, December 12. I hope that they at least have enough sense to not have any type of tipping prompt Inside of this location because these guys are being associated with this disgruntled employee, which is a bad reflection for the company.
The burger from my combo was COMPLETELY MISSING. And someone hand wrote an order correction on my receipt even though the order on the receipt said exactly what was ordered (cheese and bacon baked potato without cheese sauce). It ended up getting to me without the shredded cheese OR cheddar cheese sauce, because someone had written “no shredded cheese” on it for no reason. And unfortunately the potato was on its last leg freshness wise; it was absolutely dried out and shriveled.
I had also ordered a large fry and I was just relieved SOMETHING from the order was edible, but unfortunately the fries had the taste of old, dirty oil. So literally nothing in my order except for a hard, artificial tasting cookie was edible in my order. Dropped the ball is generous, and I hope whoever was hungry and conveniently forgot to include the burger in the bag enjoyed it.
I recently visited the drive-thru and unfortunately had an unpleasant experience with the staff member assisting us. Throughout the ordering process, she seemed to rush us, and her tone came across as impatient and dismissive. At one point, she even audibly sighed, which made us feel unwelcome and as though our presence was an inconvenience. Therefore, we decided to leave. I believe that customer service should be courteous and respectful, and this experience fell short of those expectations. I hope that this feedback helps improve service quality in the future.
The service has been consistently bad at this location.. rushed, rude, horrible tone, not feeling welcome at all. No total given at the time ordering and lady was so impatient she didn’t care to give a receipt. Still don’t know what my total was, will have to check my bank statement. Yikes. The manager at the window handing out food was delightful.
The female employee who works at drive thru windows was always rude and dismissive. When I was ordering food she kept interrupting me, and when she gave me the wrong item, she rolled her eyes like it was my fault. I know maybe you didn’t get paid enough or not willing to work at night shifts, but we customers don’t deserve this attitude.
The order taker spoke clearly through the speaker of the drive-thru. But there was usually no smile on the cashier’s face (order taker and the cashier should be the same person).
I stopped by to get a Coke Zero freestyle with two flavor add-ins. The machine in the dining room area was out. So, the helpful employee behind the counter offered to make it for me! He also double checked with me to make sure he got my order right! Very happy customer here. Thank you. :)))
Compared to McDonald’s and Chick-fil-A, Wendy’s has the more expensive fries in consideration of portion sizes, so I don’t come here often but I decided to the new ghost pepper fries and honestly, they were pretty decent. Good flavor, some spice - coated well enough. Priced at $4.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 08:00 AM - 01:00 AM |
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