Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
The staff were talking and laughing instead of doing my order that I placed in 20 minutes ago. They staff was very mean and the food was cold. I am requesting that these people should be changed or at least talked to about their responsibility and attitude. One of the staff was eating and walking around while doing my food which was very uncomfortable to see and I did not want to eat my food after that. Overall the service was 0 and they took 35 minutes to do a simple order just because they wanted to chat and have fun in the back. This is a photo where 3 of the staff were talking. I don’t recommend this branch of Wendy’s( Cantrell 72223) at all due to the the lack of response and responsibility
Literally the worst. They never have baked potatoes which is the ONLY reason anyone goes to Wendy's over other fast food places. If you order anything other than a burger, you'll have to pull up and wait. On this particular occasion, they didn't have lemonade. The staff is rude and indifferent and clearly have not been trained in any form of customer service.
When my son was a little boy, my mom used to help taking care of him. Occasionally, she brought my son to the Wendy’s to take lunch. My mom only could say a few simple words to the cashier who was a very patient lady. She could always get them the order correct through my mom’s body language. And they liked my son too, sometimes they gave him a toy.
Just watched employee take fries from the ready to serve area back to the deep fryer and heated up and put back into the warmer area and serve to customer. Is this how Wendy's get there hot fries all the time? Is this normal? I guess should have expected poor service since walking in and doors look like they have not been cleaned in days. When leaving and getting cup lid they were empty along with straws.
Loved it. Not my normal Wendy’s but had a great experience. When I got to the window they were sorting out a special order I asked for: fries without salt. They took some out of the bag and replaced them. Caught it on their own. I thanked them! About to get the rest of the meal, I’m typing this as I’m sitting at the window. Will update if anything is amiss, but great choice today!
Old lady there with grey hair really rude for no reason, never experienced that before. Asked repeatedly and rudely if I was done ordering when there was literally no one else in line and I was just asking kids if they wanted anything. When order called, and went to pick up tray, she just stared at me. Really lady?? Glad my wife didnt see, otherwise would have irritated her before going to Pinnacle mountain. Food and atmosphere great, but giving 2 stars based on rude service.
Placed an order through the app ok 09/08 around 10pm. Went to the drive thru and employe was pretending to not be there or working. No one attended to the drive thru. Door locked. Knocked multiple times. We noticed a person just sitting in the car in their parking lot, not sure if this was the employee or not. Basically, we paid for food on the app to go to Wendys and not receive our food. Terrible service. Per Google, it's supposed to be open until 12am.
This is the best Wendy’s location! They could teach the course for all fat food service. Very impressive. We’ll be back!
The team there makes you feel like family friends!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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