Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
I should have read the reviews before trying this location. Apart from the food being cold, and some nasty a** looking cheese, and some flat Coke, did I even get the same thing that I ordered? Did Hagrid sit on it at some point? One picture below is the Breakfast Baconator on their website. The other is the Breakfast Baconator that I received. Another business using false advertising.
There is a reason that this place has a horrible rating, which most fast food places do. Like you can't blame them can you? Always having to deal with low life employees that really don't care. It's the management system that's bad. The refund policys are trash and they could care less about your order being wrong. It's fast food for a reason. If I had time to go all the way back and have them fix something that should have been right in the first place, I would just got out to eat. Looks like this place is gonna get hit from the BBB
We ordered a biggie bag through the drivethru. We requested fresh fries. We were told to wait.
Waited over 7 minutes, and food was delivered by a pissed off Asian female teenager. All food was cold.
We went back through and repeated our request. Five minutes later we received a bag with fresh fries, but the end of the bag. Same cold burger and fries.
And...they don't do receipts here. Worst experience EVER!!!!
I went on a Thursday evening to get chili for a friend. I waited in line in the drive-through for 15 minutes and the line did not move. I decided to go inside where I was not greeted. I then stood w no acknowledgment for another solid five minutes before I was even noticed. I proceeded to say I wanted a small chili with cheese and a large french fry, just to be interrupted and say oh we don’t have any chili we ran out. This is not my first encounter with this Wendy’s being out of something or slow, slow slow service with employees who don’t care. I vowed I would never come back, but I was running an errand for a friend so this review needs to be seen because I know I’m not the only customer that feels this way. Bad bad bad service
????This is by far the WORST Wendy’s I’ve been to in McKinney . Went today around lunch hours through the drive thru and only ordered nuggets. First off the nuggets are NEVER NEVER fresh and you can tell they leave them under the little lamp light thing longer than they’re suppose to. Went thru drive thru ordered 10 nuggets that’s all 6 original 4 spicy and i received ALL original so I parked and went inside and everyone looked so confused (like why are you here) none of the workers want to be there obviously because they NEVER have a smile on their faces even through the drive thru and I come here often because I work next door at the medical facilities. They need to learn proper CUSTOMER service especially BASICS (Smile, Greeting) and they need to relearn their FOOD HANDLER qualifications because the food is trash I always have to tell them to remake my food fresh when it should already come fresh. 0 STARS to ALLL THE WORKERS especially the little short fry maker man who looks at you disgusting like you stole his wallet or something . Will never go back here I’ll drive all across town if I have to. This location needs to be SHUT DOWN expeditiously .
HORRIBLE SERVICE!
Placed an order through the mobile app. After asking for us to park and wait for our order, they tell us they do not have the chili. We asked to cancel our order. They leave without saying anything. I approached the window and was told I need to speak with a manager. Nicky, the supposed manager, was extremely rude. Would not help me. Would not tell me how to cancel the order. Accused me of being drunk! AND had the nerve to say she has it on camera. She would not give me her manager’s name. Would not provide the store number. Told me to google it and shut the window on me.
It’s disappointing when a business fails to provide basic customer service, especially when there's a problem with their lack of having items on hand.
I was just sent to this location to pick up an order for Uber eats and I was yelled at though the speaker because it was after 12. Ubers system requires their drivers to confirm the location is closed and can not fulfill the order. So when I pulled up to check the automated message announced this location was closed as suspected. I waited a moment there while I contacted support so I could move forward with other deliveries and a guy yelled through the speaker “WERE CLOSED” Completely unprofessional and rude. They need to do better about cutting off their orders early enough though the system instead of taking it out on the drivers for simply trying to do their jobs.
Store wasn't even open at 7:22 in the morning. Too many young people working here who have no sense of time or doing their job properly. They just don't care. Don't even bother stopping at this location.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 08:00 AM - 12:00 AM |
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