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Wendy's

+1 919-900-8989
8000 Pooler Avenue, Raleigh, NC 27617 United States of America
Open Today: 07:00 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Tried the undercooked krabby patty and what can I say that hasn't been said about any great American tragedy. It filled me with great disappointment. Not only was the service lackluster but the food so awful it almost made me cry. Never have I ever been so disappointed in my life with the quality this wendys has brought to this world. If you value working toilets in your home, avoid this wendys. But it didn't also destroy my bowels, but also my heart ????
Ordered off the mobile app and didn’t even get my order because they ran out. I don’t know why that wasn’t made clear on the app but I wasted my time going there to pick it up and didn’t even receive a full refund. The employees also seemed like they didn’t care as all they said was that was something they didn’t handle and that the app was a “separate thing”. Overall, it was a bad experience.
Beautiful building with clean bathrooms, and great service. I love the ease of using the app and picking up my order when I arrive. I appreciate the service and the employees that were very nice when picking up my order. The food was delicious, all of the condiments asked for was given! Can’t wait to visit this Wendy’s again!
The Wendy have been locked ???? doors ???? both doors with customer wont be open entry that might an eviction or won’t allow customers bathroom or won’t allow homeless entry. They will not communicate deaf disabilities town want entry into their carry out pickup foods.
Every single time I have ordered from this Wendy's there are monumental issues. Just today I ordered double stacks, and a baconater combo. I did not receive a bacanator, or double stacks. I received single patty cheeseburgers. When you are paying over 4 dollars for a double burger, you are pretty upset when you only receive singles. Not to mention my fries and drink arriving, but no baconator.
I went to the drive through earlier today on my lunch break and when I got to the window I was told to park in a parking spot and someone will bring my order to me. I waited for 10mins which I I could understand considering I didn’t know how backed up they were however, when I got my food I notice that the food was wrong and I went inside to get it changed. When I went inside the man who appeared to be making my food or someone else food, grabbed a bun with his BARE hands and put it in the little toaster or the warmer. I was in disbelief so I watched him wrap up my sandwich and whoever was in the drive thru sandwich up and hand it to us. His hands were so greasy from the bun or whatever it was that he was touching prior to . I took the sandwich and threw it away. I was already late coming back to work that if I had caused a scene I would have been really late. But I will never go back to this location. I normally go thru the drive thru but it was by the grace of God that I went inside today if not I would have never known this.
The dining area was not really clean at all, there were a lot of flies and even a dead one at our booth (that we didn't notice when we first sat down). But food was fine!
I hardly go to this location because everytime I go it is something either wrong with the food or the employees attitude. I visited this location Monday and was told to pull to the first window to pay. I pulled to the first window and the worker just stood there. Then acted as if she had an attitude as she layed her head down on the register. She did not try to take my payment so I continued to the next window Then she came and got my card at the next window visibly displaying an attitude as she went back to the previous window that I was at trying to give her my payment.
Fast forward to today 01/13/2021 . Iwent to try Wendy's breakfast because people have told me it's good. I should've stuck to my guns to never return to this restuarant. Placed an order for a #2 which is a sausage egg and Swiss cheese croissant combo. The young lady responded with an attitude that they're out of biscuits. I stated that a #2 is not a biscuit. Pulled to the window to pay and she visibly had an attitude. I asked may I please have a strawberry jelly. She said with an attitude we don't have strawberry jelly we have grape. I said well may I have grape. She took my card and prepared my drink. Then still visibly displaying an attitude kinda flung my bag out the window which I then after being tired of her lack of customer service snatched out her hand. I took my items and got home to open my food to see a burnt sausage patty.
This Wendy's needs new ownership and new management to teach it's worker's customer service skills. If you're having a bad day or experienced a bad customer your next customer should not have to feel the wrath of that.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 07:00 AM - 12:00 AM
Monday 07:00 AM - 12:00 AM
Tuesday 07:00 AM - 12:00 AM
Wednesday 07:00 AM - 12:00 AM
Thursday 07:00 AM - 12:00 AM
Friday 07:00 AM - 12:00 AM
Saturday 07:00 AM - 12:00 AM

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