Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Healthy options
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
I think this is possibly the worst Wendy's I have ever been to. I ordered a baconator sandwich and there's supposed to be six pieces of bacon, will I counted two. The burger had absolutely no flavor, the bacon was quite old because it was like shoe leather, and the french fries well let's just say they were definitely not fresh, more like petrified, rock hard. I suggest you go further down the road at the Wendy's off of 4:30 at Colonel Glenn road
As for customer service, there was nobody at the counter or anywhere else to be seen for that matter. I had to cough and cough very loudly for somebody to recognize that there was a customer up front. Then whilst I was waiting for my food another customer came in and encountered the same issue. Nobody monitoring the front counter at all. I looked up and I saw a camera in the corner so I know they can see there are customers at the front counter and in the lobby. This Wendy's won't be around much longer if they don't shape up. Highly recommend going to a different Wendy's or a completely different franchise all together. That was $24 wasted. Thanks Wendy's. NOT!!!
My family and I stopped into the Bryant location on Sat Aug 17th between 7-730am. There was an employee coughing over the food prep area without covering his mouth when we first walked in. I couldn’t see if he wiped the table afterwards. When we went to get our drink I noticed how gross the coke machine looked. My husband looked and noticed black mold on the nozzle and ice dispenser. He let them know there was mold and they showed no concern. Didn’t even act surprised. I hope they get this taken care of before someone gets really sick.
I would never take the time to leave a bad review because everyone has those days, but….I came through drive-through on Monday 9/23 around 6 pm. The screen was out and said the system was down …. So I assumed after sitting for bit and no one coming on the intercom and the screen saying what it did I needed to pull around to the window to order, no big deal. I got to the window and ask the boy if I could order because I wasn’t sure it the screen/intercom was working. He went and was asking a person who I heard start yelling “ people need to stop skipping line and they are liars, all these people just pulling around! Obviously if that many people are driving around to window sayin that there is an issue,!!!! Either way you just don’t act like that in front of customers. He seemed to not really know how to handle the situation…. So the same lady that was yelling and being rude comes to take my order at the window (Note in between taking my order mouthing the same stuff… I’m bout to tell these people they can come inside they are liars the speaker works…which is what told me that’s who was yelling. Then she walks away still yelling and yells to the boy tell her to pull up! I pulled up and was just going to speak with the manager about what I had just experienced.. when the boy brought my food out I ask if that was his manager because I noticed she was wearing a black shirt and he said yes. This is why I’m writing on here…. I can honest say I have never had such bad customer service in my life… that lady needs to really think about a different career to where she does not have to be involved with people. I mean not only that you have a manager running around acting like that.. that’s true leadership right there, such a great role model!!!! I really hope not too many customers did not hear her acting that way! I come to Wendy’s a lot and it saddens me that I will have to drive out my way to a different location now!!!!!
I went through the drive through placed my order and was told $9.61. So I pulled out 2 fives and a penny. The high school looking guy took my money and gave me back a quarter, nickel and 4 penny’s. What? I told him I have you a penny. His reply was “well I just rang up the $10”. Huh? I said there’s a reason I gave you the penny. He looked at me like I was nuts. It drives me crazy the younger generation doesn’t pay attention and they can only give back what the cash register tells them. Learn to count back money! Do the math. Smhhh
Stop at this location several times but the last 2 times has been horrible! The staff have no manners or professionalism at all. The little boy in the back “cooking” the fries pants be sagging and make way too many fries, nuggets, and etc just sitting there. He doesn’t like to make fresh food you have to literally check your food before you leave and ask for fresh food. Gave me old chicken nuggets, old fries, and my chicken sandwich wasn’t fresh at all and put old dried up bacon on my sandwich didn’t even try to make fresh food. The little girl that works the front is nice about giving you fresh food when asked.
The Bryant location is a consistent disappointment. You would think I would stop giving them chance after chance after chance. One time they charged me over $70 because they swiped my card for someone else's receipt (the person in front of me who had already driven off). Other times they can have 2 other customers and it still takes 25+ minutes to get a single combo meal. This time, I ordered 2 Jr. Bacon cheeseburgers plain, a #2 combo (Son of a Baconator), and 2 frosties, spent over $20. Got to the house and not a single sandwich had bacon. All 3 have bacon in the name and we ended up with ZERO BACON ON EVERY SINGLE BACON SANDWICH. That's like ordering a banana split and not getting any banana. I couldn't even go back and show them they messed up my order because they gave me someone else's receipt. Bryant Wendy's has consistently had horrible service for months and they don't seem to care about improving.
Bathrooms, coke counter, and tables in the lobby are completely filthy and using degreaser to clean the tables. The toilet paper in the bathroom is on the back of the toilet and the roll is completely soaked. I asked for mayo and ketchup only on my double stack and it looks like someone thought they made a mistake and whipped it off. I would give zero stars if I could.
I hadn’t been in a Wendy’s in years. But thought I would try their breakfast this morning for something quick. While the majority of the staff were sitting in the dining room when I walked in one employee did work her way up to the counter with an air of my disturbing her “It’s Monday” (her words) when I initiated dialogue about how she was doing today. Never asked me for my order. After my ordering she walked over towards the drive through and kitchen side. Then came back and said she couldn’t ring me up at the counter. Holding out her hand she said I will have to do it over there. I said how much is it? She said are you paying with card or cash. I said cash and she walked off. When she brought my order to the counter she again held her hand out. Again I asked how much? She said probably $6.52 I paid her exactly $6.52. Afterwards I figured the order and with tax it should have been $6.04. I hope she enjoys the tip.
Got home and couldn’t eat anything other than the seasoned potatoes. The sausage biscuit was dry and hockey puck hard & the biscuit and gravy was cold, over seasoned and had a burnt taste to it. If there was a minus stars they would definitely get a -10. I knew there was some reason I hadn’t been there in years.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
How to go there