Wendy's Info
Amenities
Service options
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Outdoor seating
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
Awful awful awful experience. I literally never leave reviews but the manager on duty was incredibly rude for absolutely no reason, and the food was mostly uncooked and almost inedible.
I pulled up around 9:10am and ordered the new Wendy’s burrito, a frosty, and a chicken biscuit. There was nobody else in line. At the window, I’m handed a cup of coffee with no lid. I realize the mistake, apologize (not sure why), and ask for a *frosty* instead. She tries to make it seem like they didn’t sell frosty’s, but when I specifically asked about a chocolate one she turned around and yelled at a coworker to make it. It came out in a tiny water cup (correct, not even the small frosty cup) and she shut the window in my face. When she saw me still there a few seconds later (I got no receipt so I had no idea what I was charged for), she rolled her eyes and acted like I came in a minute before close and ordered 10 combo meals.
I’ve worked every type of food service for the last 15 years so I know how bad the job is and how understaffed these places are right now. But if you can’t handle a single breakfast order on a dead Tuesday morning….to the point of yelling at customers…I don’t know. It’s just sad
If Wendy’s ever corporate ever sees this you should just close the Haverford Wendy’s. It’s clear from the other reviews and people I know that it’s like this every day. The manager is hostile and disrespectful in a way that goes beyond the customer/employee experience. I feel bad for other people who have to deal with her.
Again I literally never post reviews of anything, good or bad. This was just an awful experience that ruined my morning and I felt like I owed it to myself to share that. Attached is a picture of the burrito that came out entirely room temperature and ended up in the trash (edit: I didn’t unwrap it, this is the exact form it came out of the foil in)
This place is the absolute worst place to order from first they don’t have vanilla frosty’s
the service was horrible the girl ringing up the order was very rude and the employee where just standing around never will go there again
I rarely leave reviews. THIS Wendy's is TRASH! My husband and I came through the drive thru to order a 20 piece Spicy Garlic Parm Chicken Nugget order. We requested they be made fresh to order and informed them that we were happily prepared to pull over and wait. The drive thru attendant rudely refused and said they couldn't make our order fresh because the Manger said so. We have been Wendy's customers for years and have never had an order refused to be made fresh to order. We have ordered this same order/request in Norristown and in other Wendy's over the last month. Horrible customer service and poor management.
Went when the area was a ghost town, so the food was good and fresh. Drive thru guy was nice, friendly, and our order was all good. Overall, it was one of the better drive-thru experiences I've had in a while.
Pulled in for breakfast order on a Sunday. Waited 27 mins for our simple order with only 2 other cars going through behind us during that time. Tried to be nice and tell her that it was OK since she was the only one working there, then she told us that the other employees were all on break. I know people don't want to work, but this experience was absolutely ridiculous.
I never do this but I had to this time, the attitude was too much. Service in drive thru was terrible- no one in line, had to wait for someone to take the order- okay, thats fine- totally unpleasant woman acting like she was doing me a favor- tells me to reverse the car while she gets the order ready- not quite sure why I had to reverse but there was a car behind me- she gestures to move back like im wasting her time- I wait for the food then eventually hear "yo" and move forward to get the food- hands me the food like ive forced her to do something against her will- and after all that she still got my order wrong-
Horrible customer service skills. Women taking orders wasent polite. Seemed like she absolutely hated her job. Never in 30 years have I written a review about a wendys. But this was just not a good experience
Was terrible. Took them 30 minutes to take the order. And another 30 to give us the food and didn’t have everything.the food was terrible and the staff was as rude as can be. Next time just go to 7/11.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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