Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Accessibility
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Crowd
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Family-friendly
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Best WLM Reviews
First time I went to this Wendy's, they forgot to even put the burger patty on my Jr. Bacon Cheeseburger. Second time I went, I arrived at 10:50 to find 3 employees smoking outside and they told me they were closed. They don't close until midnight according to this Google posting. Don't bother going here. The staff obviously don't know how, and don't want to do their jobs.
Meh. Order wasn't correct, but too hungry to go back and complain. I ordered a taco salad last night. When they handed to me, I didn't think anything of it when they handed the chili separately. I get home and it's a plain salad with tomatoes and ranch dressing. The chili is chili with crackers. No tacos, no sour cream. All I could do was laugh.
Also their light in the sign is burned out, so I almost didn't think they were open.
The last 6 or 7 times I came here... I prepared myself for the slowest drive through on planet earth. While proven correct each time, I always leave without my food. I just can't do it. I love Wendys food but I haven't got a sandwhich from the place in over 2 years. Make sure you have a full tank of gas before entering drive thru.
Update: While I was in the drive thru while making this review.... The systems went down. No workers came out to tell us, big shouting match between customer and cashier.. Sat here for 20 min. I left yet again without food. You can't make this stuff up ????
Drove by a few years after this review. Posted a pic, appears I still can't get a burger.
Seems to be under better management now. Order was right the past two visits and the food was actually hot and good !
I was excited to try the salad. There was one other person in line. Nobody bothered to take our order. The fry guy and one other employee getting drive thru orders did see that we were in line but didn't bother to acknowledge that we were there. I understand there may not have been enough employees, but someone from Wendy's could have at least stated, we will be with you in a moment. After 5-7 minutes of nothing, I left. Maybe Dave should stop asking where's the beef and instead ask where the custom service is?
My wife and I pulled into this Wendy’s location and immediately noticed a sign out front that said breakfast til 10:30am which was perfect considering we wanted some lunch. We weren’t sure if we heard the correct response to the car prior to us but we absolutely heard right. We pull up to the drive-through sign and was told by a woman over the intercom that there would still be a 10 minute wait for lunch and was in complete shock to check what time it was, it was 11:10am so obviously I pulled off as it had long since been lunchtime everywhere including at Wendy’s. As we are pulling off we realize that not only is someone outside smoking but also there was an employee sitting inside doing nothing. This place needs real management. Won’t be back and it’s sad considering there is not a lot of Wendy’s around and we enjoy the food. Disappointed customers
Ordered for pickup and surprise, the dining area is closed, so you can't pickup in store.
Went through the drive through and guy said they didn't have any mobile order with my name. So I parked in the lot to figure out what's going on. Double checked and everything was correct on my end. After another 20 minutes and several cars back in the drive through line, I spoke with a lady who was apologetic and asked a manager but they said it had to be done through the app. But they now had my cold food waiting!
No thanks, your team already told me they didn't have it and I had to find an alternative. There's no way to refund in the app. I tried to call their toll free number and surprise, closed on the weekends.
Hopefully I'll find out soon about a refund. Completely unacceptable.
I have been to this Wendy's on two occasions and the first time no one would take my order because there was no one that would come to the front. The second time I had a very rude cashier who flat out said that he wasn't going to give me my order. I would recommend not going to this Wendy's. There is nothing but terrible customer service here.
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