Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Went through drive thru no one was taking orders spent 10 minutes waiting behind another customer. Went inside waited another 5 minutes before someone took my order. I ordered sausage egg and cheese 2 for 3 and a iced coffee with chocolate. I get my order thinking it's correct sadly getting home to find the egg missing. No I did not take it back I didn't want to wait another 20 minutes just to get served.
If there was a zero stars option, I would definitely choose it. I decided to post a review after the third attempt at visiting this particular Wendy's location. Horrible customer service EVERY SINGLE VISIT! The person on the speaker is very rude, interrupts and won't let you finish placing order, causing the order to be wrong. The person at the cashier window slams the window in your face. Finally get to the pick up window and the order is wrong, when I tried to let them know, I was told that I'd have to go back through the line again (to correct thier mistake??? Um...no!) Maybe if they hadn't been playing on phones and cutting up, they'd have gotten it right! They are all extremely rude. Have called corporate several times, nothing is ever done. I won't be visiting again.
I'll go to the Fair Rd location...MUCH BETTER EXPERIENCE, WHERE THEY ALWAYS GREET YOU WITH A SMILE!
I recently came into this establishment and had the best experience I've ever had in a Wendys thanks to Ms. Sharon.
She was so welcoming and helpful with my specific order and even made sure my lemonade was fresh like I asked. I hope everyone gets the opportunity to be served by this wonderful person!
I had a mobile order for pick up at the drive through. I arrived around 9:30 and this location doesn’t close until midnight. Waited in line for about 5 mins and no one said anything. I asked was someone there and was told to hold. I sat for another 5-10 mins and still no one tried to confirm my order. I drove around the store and noticed everyone was sitting around doing nothing. The doors were locked and the store looked clean as if they were done for the night. I decided to cancel my order and leave because the employees here decided they couldn’t serve me.
Never saw a customer treated so poorly in my life! The manager and all employees were laughing at this lady named Sheila. She had a problem with her kiosk order and they didn’t have what she ordered. They refused to refund her the amount the kiosk charged her. Long story short that Wendy’s location is giving Wendy’s a horrible name! No refund for the chocolate frosties and her 4 th sandwich. The manager simply announced “we’re done with you” the crew laughed at her! Then everybody kept laughing and saying goodbye Sheila! Rude is putting it mildly! I would’ve given them a lower score if it was possible. Wendy’s should shut down this location if they cannot replace the entire staff with better more respectful employees!!!!
Ever since this new Wendy's opened, the people that work at this new Northside dr have terrible attitudes and are very rude. The food is cold and taste old. The soda taste awful. From now on I am going to the other Wendy's where I am treated like a customer. Whomever is the district manager of the Northside dr Wendy's needs to address issues and personnel.
I don’t understand how hard it is to do your job. It’s ridiculous when I pay for a whole meal and only get half of it in the drive through. And I know you’re gonna say “why didn’t you check it before you pulled off” BECAUSE I SHOULDN’T HAVE TO! You should do your job correctly the first time. Put down your phones and your free Frosty’s you’re snacking on and give me everything I actually paid for. And y’all want $15 an hour.
avoid this hot sweaty behind place. I went in for two Dave’s singles for six dollars and they said they can’t do it. They scan my offer and still said they can’t do it and I stood around 10 minutes. No one helped me but it’s cool though goodbye Wendy’s, I will never spend my money or with Wendy’s. I’m done with Wendy’s forever.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 11:00 PM |
|---|---|
| Tuesday | 06:00 AM - 11:00 PM |
| Wednesday | 06:00 AM - 11:00 PM |
| Thursday | 06:00 AM - 11:00 PM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:30 AM - 11:00 PM |
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