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Wendy's

+1 912-348-3069
1561 Pooler Pkwy, Pooler, GA 31322 United States of America
Open Today: 06:00 AM - 11:00 PM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

First, the wait time in line from placing the order to receiving food was about 15 minutes. Second, once at the window the very unpleasant unprofessional woman with the shower bonnet on, never spoke, never said hello, kiss my ass or nothing being she was to busy having fun with the other employee that was wearing pajama pants. Third, the manager was very disheveled and very sloppy in appearance as well. Fourth, when I asked the unprofessional so called customer service person for a receipt I got an eye roll with a smack of the lips and rudely was handed my receipt. Fifth, I then asked to speak to the manager and again was given the eye roll as she yelled to the manager "He want you". Sixth, the manager walked over and was almost as unprofessional as the first person. I said to her that this experience was absolutely ridiculous with the wait time and how unprofessional the lady was at the window that said absolutely Nothing, as I spend my money at this store that goes towards their paycheck! Manager just stood there and mumbled something and then just stared at me. She gave no response to any kind of resolution about anything. Way to go Wendy's to keep things professional! I will not be going there anymore!
I can't believe that I'm about to give Wendy's a 5 star rating but the food was pretty good this time and I actually got an order of fries with bacon and cheese for free. I ordered the baconator with large fries,large chili and a plain chicken sandwich which i gave to my son and a large coke for me. The baconator was a tinge sloppy but I really didn't care And everything was spot on and I got it through door dash which I got faster even if I went to go get it . And I got a good deal from Door Dash.
This location is absolutely the worst! I keep trying it thinking it will get better, but it does not. Do a mobile order and they can't find it....... then they find it...... they tell you to pull up and after 45 minutes you still don't have food, because it's sitting on the counter..... then you have to stand in line, because they won't acknowledge you if you aren't in the line. Just so they can turn around directly behind them and grab it, because it was never placed into the Mobile location or brought to you as they promise
We have never had a good experience employee be arrested one night while we were there. I mean
Customer service was non-existent. Employees were too busy talking to friends/family. Food was passable. Bathroom was filthy. No paper towels. Employee said they couldn't take cash and we could only order at kiosk. Dirty tables, floor, and counter. Don't waste your money.
No line, made to wait 10 mins.
Ordered 2/$3 breakfast.
Was not greeted or thanked.
No breakfast menu posted at all, 8:50 AM.
No ketchup or mayo packs available.
Food was served hot and good flavor.
I went though and ordered 2 biggie bags and they he first drink they handed me easnt even all the way full. after that we go to eat them and are nuggets were hard and stale i so threw them out without thinking about going back through. i decide to go back through and they side they could only replace the nuggets we had. that was fine i understand, but saying with the window open “ why would he throw them out like what” is just unprofessional. the manager in the purple shirt was very rude. they asked if we wanted spicy or regular nuggets and i replied with spicy. to which he said sorry i only have regular. the lights inside were also flickering the 2nd time we went through.
Customer service was terrible! We ordered plain nuggets with sauce on the side and it came with them on it, asked about it and he didn’t want to fix it. Gave us hot old unsweetened tea when asked for sweet tea and also gave us no ice. Ordered a medium frosty and gave us a small, said it was about the same size and didn’t want to remake it, or offer a refund. They were out of many things like hot sauce for chili and coffee when I ordered a cold brew. Hesitated on giving me a refund. One good thing was whoever made the chicken sandwiches was amazing they were hot and fresh! Congrats to them. But will probably never go again due to the food and customer service.
Went yesterday, March 8th at 1 pm. Voice on the outside order box went from emotionless to get out of the way and I will tell you how much it is when you get to window. Then I want exact change. I got to the window and talked to a different person who not only wants exact coins but also wants exact paper too because her manager told her to say that. I start looking for a dollar and correct coins. Well, now I'm taking too long and exact change in not needed. I finally get my cold food and warm drinks. Fine. Whatever. Only got half my order anyway. No straws, missing kids meal drink. Have to ask for 2 measly napkins for 3 people, and a toddler. I actually expect all this from Wendy's. It was the fries that bothered me. This is what's considered a large.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:00 AM - 11:00 PM
Monday 06:00 AM - 11:00 PM
Tuesday 06:00 AM - 11:00 PM
Wednesday 06:00 AM - 11:00 PM
Thursday 06:00 AM - 11:00 PM
Friday 06:00 AM - 12:00 AM
Saturday 06:00 AM - 12:00 AM

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