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Wendy's

+1 901-761-0599
4605 Poplar Ave, Memphis, TN 38117 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Came and got a 4 for 4. They me some old ass fries and came back with these to replace it . It’s not even filled up . Won’t be wasting my money no more !!! It should be come sense to not give someone old food . If you wouldn’t eat it why would you give it to somebody else ?
Here we go again. Took my kids here on a Friday evening- 7 PM ish. First of all the “mute” who was at the counter just stood and stared at us- he never spoke one word. No hello- hey, what up, can I help ya.. so after a few moments of my kids giving me that look like “ WTF” I told him I’ll make my order easy on him since he seems like he can’t talk. Easy. 4 4for4’s ALL 4 the same. Burger’s all plain. BBQ sauce & sprites. He took my 20$ bill and handed me back my change of a buck and some change
Here we go Ding Ding . He puts 4 cups with about 6 ice cubes in each on the counter & walks away.
1 The 1st seat we see is tore up down to the white meat - it’s bleeding stuffing and looks just nasty.
2 drink machine has no ice.
3 Table. All the tables are dirty The table has a lil like a peg leg. When my kid set his warm AF sprite down it - it make the other drinks spill.
So we sit and watch this lady come in from the drive through and complain and watch my kid stand there waiting for our food - the best part- it only took like 10 min to get.
You would think it would be fresh taking 10 min. Yea right.
4 The Food. One of the 4 piece nuggets only had 3. Nothing is plain like we ordered. My oldest kid opens his burger & of course it’s NOT PLAIN. my little ones just wipe off everything with a napkin.
My bun on my burger look like it’s been abused… it’s missing a chunk on the side.
I throw it away.
The fries aren’t close to full.
My oldest takes his burger back and the lady from the drive through is still up there saying the REMADE burger is still wrong. She just wanted a burger wit no cheese! Simple Simon was on his 3rd TRY!
I go ask him for some ice
He hands me cup of ice & my kids remade plain burger
F this Wendy’s’
I don’t even wanna eat this food at this point.
Yesterday I was visiting Wendy’s on Poplar, I had an amazing experience. The young lady in the drive thur had an amazing personality. I order my food and wanted to substitute the soda for a frosty. I asked what where the flavors and which would she rather have, to my surprise she mentioned Pineapple frosty. I taste the frost it was good,my food was hot and fresh but they didn’t have sauces for the nuggets because the truck hadn’t made it. The Manager Marico got barbecue sauce I’m assuming from the barbecue sauce they put on sandwiches put it in a container and brought it to me. This is the experience we expect when going to a fast food restaurant. Keep up the great experience ????????
First of all, I would have not even given one star. I should have followed my instincts as soon as I walked in. But no, I promised the kids Wendy’s.
Here’s our experience: cashier- rude, uninterested in being at work. I thought maybe she’s new and can’t find items on the screen. Workers in the back were loud and using bad language. The seating area was filthy, counters were dirty the floors were so sticky my sandals almost fell off. The soda machine was so dirty like it hadn’t been cleaned since it was put in. As we sat down to eat, the walls dividing the tables were so gross with grime. Our order was wrong and when I went and asked the cashier to replace it with a plain jr cheeseburger she gave me a hamburger and then said you wanted it plain. Done:( I threw our meals in the trash and walked out. I don’t think I need to say more except Never ever again will I go there. Manager should be ashamed and embarrassed
Employees were fairly nice.
I was able to take advantage of a BOGO sandwich deal which was nice.
My big complaint is that the drink machine was apparently out of syrup, my diet coke tasted terrible and bitter. Thankfully it was only a $1. Didn't notice until I was already back on the road.
I also had to pull forward in the drive thru and wait several minutes for just two sandwiches even though there were no cars behind me. Gotta make those metrics I guess.
The cashier that took my order told that they would not have anymore baked potatoes tonight on 12-13-2024 and when a supervisor or a manager came to the front counter I asked them again she forty minutes on baked potatoes and he said to the supervisor or manager that came to front counter the cashier told me in front of her that he didn't say that we would not have baked potatoes tonight and the cashier was not very professional and couldn't leave his phone alone and didn't give good customer service and had a very bad attitude the date this happened on 12-13-2024 in the evening time
6:20 on a Monday night I knew I was taking a chance. Two Junior deluxe burgers served dry and cold. So I politely asked for two fresh and the mfers went back inside and came back with equally shity sandwiches. My guess is the manager lacks so therefore the staff does too.
Maybe this is why nobody was inside the restaurant. Floors are sticky, supply station was dirty, no napkins and tables were not clean! You can do better if you tried!

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM
Sunday 06:30 AM - 12:00 AM

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