Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
They wouldn’t let me buy multiple Frosty themed kids toys without buying the kids meals. The food was still decent though.
Worst customer service I've ever experience. Couldn't pay at kiosk, tried 3 tines, couldn't even get an employee to speak to us. They walked up and looked at them problem on the machine and walked away without so much as a word.
Manager had on sweat soaked food gloves when he came out of the office. Looked at the machine, fiddled wirh the buttons and then went directly to prepare food. He smeeled like strong weed. Machine never took payme t so we just ended up having to walk out. No food. I will never forget there again
Terrible customer service. Took forever to make our food. Rude workers with a disrespectful attitude through the drive through window. Keep in mind there was no one at the restaurant when ordering our meal and we did a mobile order. We are still waiting on our order as I'm typing this.
Figured we would do a mobile order to pick up on the way home. Pulled up and was told they were out of chili. But after asking about canceling the entire order, we were told they could make chili. Waited quite a while then food was given. Everything was subpar and not correct with options selected for burgers and chicken sandwich. Overall it was a very big let down on what we were expecting. Especially for the price of so-called fast food nowadays.
The opposite of fast food everytime i go against my better judgment and try to go there again I spend 15-25 minutes in the line at the drive through before I decide to leave and just go to another restaurant. If I wanted to spend an hour to eat I'd just go to a sit down restaurant.
I understand being short staffed I have worked 2 fast food jobs, but when ur short staffed u need to know how to communicate. I placed an online order @12 I waited at the front no one acknowledged me 12:55 went by and I'm still waiting.. someone finally acknowledged me and I just ask for a refund, the whole time my order has been sitting in the back for an hour and no one called me name. I was told I could not receive a refund bc it’s an online order. I called support and they’re closed on weekends so now I have no food or refund to go get food else where. Very disappointed on how it was handled. The manager also needs to help her team that’s already struggling she was doing nothing to help them.
I've been going to this location for years. I was here 2 weeks ago with no issue. Tonight I made a mobile order like I always do for drive thru pick up. I have 2 toddlers that I don't wish to inflict on patrons of the lobby. The order was $4, a fry and drink. Upon informing the speakerphone of my order, there was an awkward pause followed with, "you need to come inside". No explanation given. I told them I'm not coming inside. It's dark, it's freezing. I have my two young children with me. That's fine, just refund my order, I guess. Another pause and then "you need to cancel thru the app". Whatever. I park and tell the app to cancel the order. The app responds with a pop up that my order cannot be canceled due to the fact that it's already been processed. I pull up to the drive thru again and inform the employee of the situation. They meander off, seemingly unsure of what to do. I am greeted by a new face with a "how can I help you?" I tell the employee I need my money back. I'm not coming in the lobby. I don't know when mobile ordering here became so exhaustive. There's nothing in the app warning that a drive thru order is not possible at this particular location. The manager (I assume? She was snippy enough) tells me all mobile orders come inside, it's always been this way forever at all Wendy's. I think she was slighted by a postmastes order gone wrong or something? I honestly couldn't tell what her beef was, but she told me to call corporate to get my money back so that's what I had to do. A convenient location up until today. But if you'd like to order thru the app and save a few dollars, don't waste your time because they don't want your money anymore. 11/22/2024, 5:08pm. Store number 2165.
Rudest employee I've ever encountered. Waited 2-3 min at the order box (no line) for order to be taken. When I pulled up at the window, I was handed part of the order and asked to back up so her timer could be restarted. When I said no, that's not honest, she got nasty - slammed the window, spoke angrily with coworkers about me, and all but threw the remaining order out the window, and slammed it again. Nasty treatment. Will never go there again.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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