Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I went to the Grand River Ave Wendy's on 6/25/24 at 12:10pm. The lobby was locked and "closed" after I had already submitted my mobile order, so I was able to persuade the manager to allow me to sit in and eat while he unlocked the doors for the rest of the patrons trying to enter during their lunch breaks. Luckily I inspected my food before eating.
The first Crispy Chicken Sandwich had a 3 inch long hair on it. It's not the first hair I've encountered on food, so not a huge deal. I picked it off and ate the sandwich. The Jr. Bacon Cheeseburger looked alright, so I ate it as well.
The last Crispy Chicken Sandwich took my breath away. Multiple nymphs imbedded in the mayo and covering the lettuce. I have a strong stomach when it comes to finding bugs in food, but this immediately shook me. See the pics attached. I wasn't sure if this was done on purpose, but I don't know how it could get past a simple visual inspection before being served to someone.
Tried Wendy’s breakfast for the first time last week. It tastes great. Sadly I’ve gone for breakfast 3 times in the last week and every single time I’m not given a straw for my drink. Today they forgot food items. The person that takes orders comes across as having a bad attitude or something. Food is great, worker is bad and ruining the experience. Sucks because it’s close to my daughters school and convenient for breakfast, but I may have to just switch back to McDonalds even though it isn’t as good, they have better service.
Waited almost 15 minutes for our food. When we asked what the hold up was, the Manager got EXTREMELY Rude and defensive. Started YELLING at us because we asked politely about our food. Of course when she yelled at us like how dare we ask about our food, I got loud with her. Told her she is NOT going to treat me this way because she is having a bad day and made us wait damn near 15 minutes for FAST FOOD!! I couldn't believe the way we were treated in this establishment!! All 3 of us in our party work in the food industry. If we talked to and treated a customer like this lady did, we wouldn't have jobs!! 2 of us are managers at Restaurants. We were completely shocked by the treatment and service.
Get the lady off the register during the day. It should not take 12 minutes to get through 3 people cause you cant handle more than 1 bagging order at a time. Ordered a double krabby patty and large fry. I received a single and medium fry. Instead of remaking the correct order she tries to hand me a loose patty instead of remaking or giving a correct order. Will not be back again
I placed my breakfast order 20 minutes before the listed end time, only to be told that breakfast was no longer being served when I arrived. The staff's response was dismissive, and it was clear they were more interested in wrapping up their shift than in honoring my order. This lack of consideration not only disrupted my plans but also left a bad taste in my mouth about Wendy’s commitment to customer service. If they can’t stick to their advertised hours, perhaps they need to reconsider their policies or improve their communication with customers.
I have the most unexpected kindest thing happen here today when I ordered food for my two children and did not have my debit card. Jason, the general manager patiently waited for me and even took the time to put honey mustard in my chicken ranch wrap, which is something they normally do not do.
Jason was fantastic and so was the other employee who rung me up. I can tell he really cares about people and this is the first time I have ever visited, but I will most definitely be back consistently to support this location! In addition, the food was prepared perfectly.
Where do I start?
Let's start with I spent 30 dollars on possibly the WORST meal on the planet.
My fries were cold and gross.
My spicy nuggets were lukewarm and gross.
And my Jr bacon cheeseburger....well, the keyword in that is bacon, which my burger did NOT have... Now I get it, fast food right before they close blah blah blah but....my bacon tho? How is that possible? I'm not even gonna mention how the burger was already made wrong, but y'all forgot my bacon... now, to make matters worse.... My burger was older than I am. I wouldn't give it to a homeless dog. (See video on my Facebook)
And the words "no ice" means no ice, therefore there should be NO ice in my drink, and yet..... No surprise tho, there was ice in my drink...
And then y'all messed up my pregnant girlfriends food too?
Y'all should just quit.
While I'm here.... Your drive through cashier seemed like he was mad at the fact he was alive, well, that's something we can agree on. So between him and whatever moron was making food horribly....your parents should be insanely embarrassed that y'all can't make a burger at Wendy's correctly. KYS.
Good burger staff couldn't figure out how to give change back cause they closed the register after taking my money, didn't wanna wait for them to get a manager for under a dollar in change
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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