Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
This is usually my fave spot but today I bought two different chicken items one sandwich for myself and one order of nuggets for my kid. It was almost $30 and both items were DANGEROUSLY UNDERCOOKED.
Upon further research I see that this is not just a one time issue for me, but MANY reviews. I have to change my original 3 star to 1 star and I cannot come back anymore.
I suggest you look at the reviews here chronologically and you will see fake 5 star reviews covering authentic 1 stars all the way down
Received a chicken sandwich with mold! Took it back and tila or tia I APOLOGIZE if I am getting the name wrong, beautiful lady with glasses. She was amazing and apologized for the mold and quickly offered a free drink and replacement of sandwich. The 1 star goes for the mold and the rude Hispanic lady who I can only assume is the manager who did not even acknowledge us.
NORMALLY I never have a problem at this Wendys AND ITS A NICE YOUNG GUY THATS VERY KIND AND GIVES GREAT SERVICE bc I go same Wendys at least once a week. Tonight 12/20/2024 I pull up to drive thru and ask what flavors of ice cream do they have. Girl tells me 'We Don't have any ice cream" so I pull up to window and ask a different staff and she says' WE have chocolate only. THE other girl (age 16 ) says Well we call it frosties and not ice cream, SO I said IS it still not ice cream none the less./ SO please teach your workers that a frosty is ice cream so she don't tell the customers WE DON"T HAVE ICE CREAM. when i asked is your machine broken, no response. TO ME THATS WHAT I CALL FOREST GRUMP STUPID and you just don't care . EDUCATE YOUR PEOPLE PLEASE. ITS NOT WHAT YOU SAY ITS HOW YOU SAY IT. MAYBE THIS LOCATION NEEDS TO CLOSE FOR A 3 MO VACATION BC ITS GETTING BAD REVIEWS ON A REGULAR
Hispanic lady when I pulled up to the drive thru window give me a nasty look. And ask me if I have exact change instead for my order.. never greeted or anything. Hand me my food and I left.. few minutes of driving I realized to check my bag to see if I got my order right.. as I look the fries.. I was disappointed. It's pre-heated fries that is soaking in oil and burnt.. I understand ypur food cost is too high but yall can control how much patty yall cooking and fries yall making.. to keep the quality or atleast meet the standards. I'm so disappointed with Wendy's never again..
Got two chicken sandwiches. They told me to wait 6-8 minutes to finish cooking. Bit into the first one and it is clearly raw and under cooked. Thankfully I got a 2nd. Also raw and undercooked. Called trying to get a refund and refused unless I bring the sandwiches back into the shop. A 10 minute drive. Pathetic effort by this location.
When I first moved here 2 years ago, I tried coming to this location and my food was never fresh nor made correctly so I started going to the location on Westheimer. I tried to give them a chance again for the last 2 or 3 weeks and EVERY SINGLE TIME I GO, I am told to pull in the mobile order spot and wait 5-10 minutes on my food and it is STILL NOT MADE CORRECTLY!!! I waited today for the 3rd time in the mobile order spot just for my food to STILL NOT be made correctly. This is ridiculous. You all need to correct your staff or something because there is no way I pay extra for my food to customize it, and it still not be made correctly after waiting for 10 minutes. I am not going to this location ANYMORE and will be going to the Westheimer location!
Went to this wendys since I was close to it. The manager was by herself doing drive thru but no one was helping the counter they said will be with you in a minute I saw her helping car after car after car and was there standing like close to 15 minutes and left the worst part that she was chatting away on her phone on speaker it was nothing important since I could hear the conversation. I would understand if it was something related with work or a family emergency but it wasn't. Well seems I won't go to this wendy's after all. Need better service.
Check your order and bank statement if you stop by this location. Didn’t get any of my order correct and charged my card for someone else’s order. Yet on my receipt it was correct
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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