Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best WLM Reviews
Nice to go into a fast food joint in the evening and the place is clean! The guy at the counter was courteous. Drive thru was busy and our order was correct and tasted great. Good job to the young man making sure the dining area was clean too-you ARE appreciated.
Well done all.
It seems like with the new staff added lately. The store has gone downhill fast. Yesterday was the worst of the worst experiences we've had there. Got into the drive-thru at 4:07. There were 3 cars ahead of us already, one being at the menu board, the other two in front of them. At 4:18, the line still hadn't moved. The 3 cars that had since pulled in behind us started getting out of line and leaving, as did the vehicle ahead of us. We finally ordered and it took us another 10 minutes to get to the windows to get our food. The woman at the windows could barely move herself to turn around to grab the bag and praised him the staff for being "rock stars" (how exactly I still am not sure..) We asked for a receipt but didn't get one. We asked for extra pickles but didn't get any. Our burgers were sloppy and covered in an excessive amount of ketchup, without any other toppings. There was no explanation or apology for the wait. If a FAST food restaurant is going to take as long and charge as much as a sit-down restaurant, the service and food should at least be decent. If the first order is taking too long, have them pull forward. And when all else fails, try apologizing for the wait or thanking the customer for their patience. Had either of those two things happened, I wouldn't be posting this.
Waited 15 minutes for 2 basic combo meals to come out. We were 2 of 4 people in the entire restaurant and literally not one car in the drive through. The store was also visibly dirty. Food was adequate to below average.
This is by far the worst fast food place I have ever been. 30 minutes before they took our order. Good thing I was in no hurry. Watched at least 8 other customers walk out and go somewhere else. They would only take 2 orders at a time and would not take any more orders til they filled those 2 orders. Managers had no clue what they were doing or how to run a business. 1 employee came in off this bike, never washed his hand, and clocked in. He was playing with his hair around the food and just standing there for a good 25 minutes before a manager put him on the register. He was clearly poorly trained. He would walk away after taking an order and looking around for food or something. You could really tell He had no clue what to do. The owner needs to step up and fire every manager here and take control of the business. I will never go back to this Wendy's again. It is always like this every time I go in there, but I am done with this location.
Slowest service I have ever received in my life. They need to do a better job staffing, their employees were kind and doing everything they could. I stood in line for over 25 minutes with only 4 people in front of me. Do better and take care of your people.
Good food. But no employees they need help in there. Like 15 min wait at the counter after payment for food.
I don't feel that's fast food.
Terrible drive through service in Grayling. Was told to wait a "minute " before placing an order. 5 minutes later I gave up on waiting and spent my money at Burger King.
10/06/2024 3:30p.m.
I just had the best experience at this wendys! The lady at the drive thru window named penny was soo nice and very sweet! She was very attentive to our order and was so refreshing!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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